Personal Skills

Training Course: High Performance: Communication, Influencing, Persuading & Negotiating


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PS1075

15 - 19 Jul 2024

Rome (Italy)

Cost : 5250 € Euro

Introduction

Mastering the inter-related skills of communication, negotiation, and presentation is the key to success both for individuals building their careers and for the organizations in which they work.

Drawing on classical learning, psycho-linguistic research, and ideas associated with NLP and Emotional Intelligence, this highly interactive and hands-on program helps participants explore and practice the principles and techniques they need to be effective communicators, negotiators, and presenters.  Most importantly, it focuses on helping them apply these skills in the workplace as part of a process of continuous learning.

Course Objectives of High Performance

  • To help participants:
    • Communicate clearly and effectively both on a one-to-one basis and in group situations such as meetings
    • Build  rapport and interpersonal relationships and develop their influencing skills
    • Resolve conflicts and differences through effective, creative and mutually satisfactory negotiation leading where possible to win-win solutions
    • Maximise deal benefits in commercial negotiations
    • Make formal presentations to small and large groups with clarity and persuasiveness
    • Handle audience questions effectively and with integrity
    • Get support for new ideas and change initiatives

Course Methodology of High Performance

This is a highly practical training session with learning developed through informal lectures, discussion, role-play, and management simulations. 

Participants develop their presentation skills by making a series of presentations throughout the course and receiving feedback.  Each participant is asked to make a major presentation of 10-15 minutes at some stage of the program. Presentations are recorded on video for additional analysis with each participant receiving a copy of their own DVD accordingly.   (Time is built into the program to allow participants to prepare their presentations incorporating the principles explored on the program.)

Course Outlines of High Performance

DAY 1 - Exploring Communication Skills

  • Course introduction and overview of course activities
  • Barriers to effective communication and how to overcome them
  • The interaction of verbal, non-verbal and ‘hidden’ elements in communication
  • NLP and Emotional Intelligence  - developing sensitivity and building rapport
  • Briefing skills
  • Intra - and inter-team communications and meeting skills - ensuring constructive discussions
  • Assertiveness, conflict management, and emotional resilience

DAY 2 - Negotiating Skills

  • Negotiating Exercise 1
  • Preparation, planning objectives, and positions
  • Exploring deal variables and win-win opportunities
  • Structuring a negotiation
  • Bidding, bargaining, proposing and closing
  • Creative negotiating - ‘thinking outside of the box’
  • Negotiation Exercise 2

DAY 3 - Presentation Skills 1

  • Presentation Skills Exercise 1
  • Characteristics of effective presentations and presenters
  • Confidence and nerves
  • Determining content  and level
  • Structuring a presentation
  • Making a case
  • Preparing for a presentation
  • Developing and using notes
  • Presentation Skills Exercise 2 (Part 1)
  • Using and abusing visual aids (PowerPoint)

DAY 4 - Presentation Skills 2

  • Stage management
  • Using your voice and body and facial expression
  • Choosing your words - psycho-linguistic research and the art of oratory
  • Presentation Skills Exercise 2 (Part 2 - preparation)
  • Presentation Skills Exercise 2 (Part 3 - presentations and feedback)
  • Managing the audience
  • Handling questions

DAY 5 - Presentation Skills 3/Communication and Influencing Skills

  • Presentation Skills Exercise 2 (Part 3 - presentations and feedback) cont'd
  • Presenting as a team
  • Introducing change and getting support - influencing skills and managing the ‘politics’
  • Program review and action points

 

Personal Skills

Training Course: High Performance: Communication, Influencing, Persuading & Negotiating


Register Now
Quick Inquiry
Discount Group Download Brochure (31)

PS1075

15 - 19 Jul 2024

Rome (Italy) -

Cost: 5250 € Euro


  About Rome

As cosmopolitan and diverse as it is rooted in its own history, Rome is one of the premier tourist destinations in the world. Featuring some of the best restaurants on the continent, some of the most iconic historic sites in Europe, the city is widely regarded as one of the most exciting and dynamic places to visit anywhere. The center of the Renaissance, the city houses some of the most famous works of art in the world and remains an important cultural hub to this day. Famous for art, fashion, it's delicious local cuisine, and superbly preserved monuments, Rome truly offers something for everyone.


  Things to do and places to visit in Rome

When disembarking, the first thing that can prove pleasantly challenging is deciding on what to do first! An exceptional array of hotels and inns are available to any weary traveler, as are a superb range of restaurants for those wanting to relax surrounded by the hustle and bustle of Rome in the evening. You can spend the day walking streets steeped in history, visiting galleries that contain works by Caravaggio and Michelangelo or exploring the awe-inspiring Colosseum. The city contains many beautifully maintained parks and gardens, as well as a vast collection of beautiful churches and cathedrals, ensuring that a trip to Rome will be a memorable experience for anyone.

Things to do when taking flights to Rome include:

  • Standing inside the magnificent Colosseum.
  • Gazing in awe at the stunning Castel Sant'Angelo.
  • Visiting the incredible Pantheon, one of the best-maintained buildings from the Roman era.
  • Stopping at the center of the Piazza del Popolo, one of the most beautiful squares in Europe.
  • Walking the beautiful gardens of Villa Borghese.
  • Admiring the vast, intricately carved Column of Marcus Aurelius.
  • Wandering the Forum Romanum, ruins from the Ancient Roman period.
  • Exploring some of the greatest art collections in Europe.
  • Crossing the river on the remarkably-constructed Bridge of Angels.
  • Sampling the world famous local cuisine.
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