Introduction

This course addresses the need for organizations to adopt productive practices in goal setting, planning, and decision-making to stay competitive. Participants will explore management methods and techniques that drive process improvement, align with customer and stakeholder needs, and support organizational change. Through a blend of theoretical foundations and practical activities, attendees will enhance their ability to manage effectively, efficiently, and adapt these principles to their unique work environments.

Objectives

• Understand and develop skills necessary to set goals and complete work on time

• Recognize internal and external influences on our daily planning and decision making

• Use basic planning process tools to plan work strategy

• Set goals effectively and efficiently

• Learn how to establish and maintain task deadlines

• Consider methods of improving decision making

• Understand how delegation can be used in the setting goals and planning

• Understand the characteristics of colleagues who assist in our teams

• Develop positive interpersonal techniques for better team relationships

• Develop the ability to make higher quality decisions as individuals and teams

Target Audience

• Managers and supervisors responsible for planning, scheduling, and daily operations
• Team leaders and project coordinators involved in task allocation and follow-up
• Department heads seeking to improve goal setting and performance management
• Professionals involved in decision-making, problem-solving, and workflow optimization
• HR and organizational development staff supporting performance and productivity improvement
• Administrative and operational staff responsible for implementing plans and deadlines
• Employees preparing for leadership or supervisory roles
• Any individuals aiming to improve planning, prioritization, and decision-making skills in the workplace

Outlines

Day 1: Current Status of Setting Goals, Planning and Decision Making

• Introductions

• Course purpose, goals and objectives

• Overview and context of organizational change and the impact on goals, planning and decision making

• Understanding the current status of the organization, team and personal work

• Review of management processes and skill areas

• Using a planning process to set goals and get work started

Day 2: Importance of Goal Setting and Planning Management

• Integrating goals, scope, work structure, and management planning

• Identifying initial resource requirements

• Identifying risk techniques that affect work assignments, priorities, and deadlines

• Communication that responds to who, what where, when, how, why

• Understanding the importance of quality planning in work assignments

Day 3: Setting Priorities and Making Decisions in the Planning Process

• Using planning to ensure task priorities are established

• Planning for time management, scheduling and meeting deadlines

• Integrating the functions into a final work plan

• Improving communications and listening skills

• Planning for delegation responsibility and authority

• Techniques for making good decisions

Day 4: Working with Your Team

• Identifying the skills required to obtain the help of others

• The importance of group skills to achieve team success

• The importance of interpersonal skills in making personal and team decisions

• Empowering the team through delegation and decision making

• The importance of effective communication in team relations

Day 5: Developing Personal and Team Change Action Plans

• Innovation and improvement for personal and team change

• Identification of change processes and human change

• Techniques to set personal and team change goals

• Dealing with people who do not want to change

• Developing an action plan for personal and team change