Personal Skills

Training Course: Fundamentals of Business Etiquette and Protocol


Register Now
Quick Inquiry
Discount Group Download Brochure  

PS236006

2 - 6 Nov 2025

Dubai (UAE)

Hotel : Residence Inn by Marriott Sheikh Zayed Road, Dubai

Cost : 4500 € Euro

Introduction

This program, designed by Global Horizon Training Center, provides participants with essential knowledge and skills to navigate business environments with confidence and professionalism. It covers the fundamental principles of business etiquette, cross-cultural awareness, and modern workplace protocols. Participants will learn how to build positive relationships, enhance their professional image, and represent their organizations effectively in various business settings.

 

Objectives

By the end of this program, participants will be able to:

  • Understand the principles of business etiquette and its impact on professional success.

  • Apply proper business protocols in meetings, networking events, and social functions.

  • Communicate effectively and respectfully in professional environments.

  • Manage cultural nuances and cross-cultural communication challenges.

  • Enhance personal and organizational reputation through polished business behavior.

 

Organizational Impact

  • Enhance the organization’s professional image and reputation.

  • Promote a culture of respect and inclusivity.

  • Improve relationships with clients, partners, and stakeholders.

  • Reduce miscommunication and misunderstandings in the workplace.

  • Foster a positive, collaborative, and confident work environment.

 

Target Audience

  • Professionals at all levels seeking to enhance their etiquette skills.

  • Managers and team leaders.

  • Executive assistants and administrative professionals.

  • Sales and client-facing staff.

  • Anyone who interacts with internal or external stakeholders.

 

Training Program Outline

 

Day 1: The Foundations of Business Etiquette

  • The role of etiquette in professional success.

  • Key principles: respect, courtesy, and professionalism.

  • First impressions: grooming, body language, and attire.

  • Understanding organizational cultures and expectations.

  • Self-assessment: current practices and improvement areas.

 

Day 2: Communication Etiquette in the Workplace

  • Verbal and non-verbal communication best practices.

  • Email, phone, and virtual communication etiquette.

  • Active listening and empathetic communication.

  • Handling interruptions and managing conversations.

  • Group exercise: practicing effective business communication.

 

Day 3: Business Meetings and Networking Etiquette

  • Preparing for and participating in meetings with professionalism.

  • Introductions and greetings: formal and informal.

  • Building rapport and networking confidently.

  • Dining and event etiquette (business meals, receptions).

  • Group role play: networking scenario.

 

Day 4: Cross-Cultural Awareness and Global Protocol

  • Recognizing and respecting cultural differences.

  • Managing international business relationships and diverse teams.

  • Adapting behavior and communication styles across cultures.

  • Protocols for international travel and business hosting.

  • Case studies: cultural faux pas and lessons learned.

 

Day 5: Handling Difficult Situations and Personal Branding

  • Managing conflicts and challenging interactions with grace.

  • Giving and receiving feedback with tact.

  • Developing a personal brand that aligns with organizational values.

  • Building a professional image online and offline.

  • Action planning: crafting a personal etiquette and protocol improvement plan.

Personal Skills

Training Course: Fundamentals of Business Etiquette and Protocol


Register Now
Quick Inquiry
Discount Group Download Brochure  

PS236006

2 - 6 Nov 2025

Dubai (UAE) - Residence Inn by Marriott Sheikh Zayed Road, Dubai

Hotel : Residence Inn by Marriott Sheikh Zayed Road, Dubai

Cost: 4500 € Euro


  About Dubai

Dubai, located on the Persian Gulf, is one of the seven United Arab Emirates and one of the most popular tourist destinations in the world. The discovery of oil in the region has made Dubai extremely wealthy, allowing it to build the glittering skyscrapers that it is now famous for. That wealth is strongly in evidence in Dubai and visitors will see luxurious buildings and supercars aplenty. Perfect beaches and endless shopping opportunities are to key to Dubai's attractions. Flights to Dubai open up the city's cultural attractions to tourists, with beautiful mosques, museums and art galleries scattered throughout this ultra-modern metropolis.


  Things to do and places to visit in Dubai

Dubai's wealth has made it famous for building ever taller buildings and creating artificial islands off its shores. The city's hotels are luxurious and shoppers will love its extensive shopping malls which showcase all the world's top brands. Dubai's attractions don't end there. Dubai also caters to adventure lovers, who can jump in a 4x4 or on a board to speed over dunes outside the city. Local culture mustn't be forgotten either, and visitors have wonderful mosques to visit and old districts to explore. All that combined means that a flight to Dubai is sure to lead to an unforgettable holiday.

When visiting Dubai, be sure to:

  • Go to the observation deck of the Burj Khalifa, the tallest building in the world.
  • Admire the intricately beautiful Grand Mosque, which has the tallest minaret in the city.
  • Understand the local history and culture with a visit to the Dubai Museum.
  • Discover objects from the 6th century at Jumeirah Archaeological Site.
  • Go skiing – That's not a joke, the Mall of the Emirates houses a snowdome.
  • Go shopping at the Mall of the Emirates or the Dubai Mall.
  • Explore the desert surrounding the city – either by 4x4 or atop a camel.
  • Eat fantastic seafood at Dubai Marina.
  • Cool off at the Wild Wadi Waterpark.
  • Marvel at gorgeous Arabic calligraphy at Jumeirah Mosque, the biggest in the city.
  • Take a yacht tour around the artificial islands of Palm Jumeirah.
  • Haggle for souvenirs in one of the city's souks.
  • Wander around the traditional building in Bastakiya District.
 22 Portman Square, Marylebone, London W1H 7BG, UK
 3 Oudai street, Aldouki, Giza, Giza Governorate, Egypt
 0020233379764
 00201095004484
 00201102960555
 00201102960666
 19 Mayıs Mahallesi, 19 Mayis Street No 2 Sisli, 34360 Istanbul/Turkey
 00905357839460
 Australia Street, Raouche Beirut, Lebanon .، Beirut, Lebanon
 0096181746278
 811 Massachusetts Avenue, Boston, Massachusetts, 02118, USA
 6 Beirut Street - Fifth Circle Abdoun, P.O. Box 831370, 11183 Amman, Jordan
Copyright Global Horizon Training Center © 2019