Personal Skills

Training Course: Fundamentals of Business Etiquette and Protocol


Register Now
Quick Inquiry
Discount Group Download Brochure  

PS236006

5 - 9 Oct 2025

Cairo (Egypt)

Hotel : Holiday Inn & Suites Cairo Maadi, an IHG Hotel

Cost : 3550 € Euro

Introduction

This program, designed by Global Horizon Training Center, provides participants with essential knowledge and skills to navigate business environments with confidence and professionalism. It covers the fundamental principles of business etiquette, cross-cultural awareness, and modern workplace protocols. Participants will learn how to build positive relationships, enhance their professional image, and represent their organizations effectively in various business settings.

 

Objectives

By the end of this program, participants will be able to:

  • Understand the principles of business etiquette and its impact on professional success.

  • Apply proper business protocols in meetings, networking events, and social functions.

  • Communicate effectively and respectfully in professional environments.

  • Manage cultural nuances and cross-cultural communication challenges.

  • Enhance personal and organizational reputation through polished business behavior.

 

Organizational Impact

  • Enhance the organization’s professional image and reputation.

  • Promote a culture of respect and inclusivity.

  • Improve relationships with clients, partners, and stakeholders.

  • Reduce miscommunication and misunderstandings in the workplace.

  • Foster a positive, collaborative, and confident work environment.

 

Target Audience

  • Professionals at all levels seeking to enhance their etiquette skills.

  • Managers and team leaders.

  • Executive assistants and administrative professionals.

  • Sales and client-facing staff.

  • Anyone who interacts with internal or external stakeholders.

 

Training Program Outline

 

Day 1: The Foundations of Business Etiquette

  • The role of etiquette in professional success.

  • Key principles: respect, courtesy, and professionalism.

  • First impressions: grooming, body language, and attire.

  • Understanding organizational cultures and expectations.

  • Self-assessment: current practices and improvement areas.

 

Day 2: Communication Etiquette in the Workplace

  • Verbal and non-verbal communication best practices.

  • Email, phone, and virtual communication etiquette.

  • Active listening and empathetic communication.

  • Handling interruptions and managing conversations.

  • Group exercise: practicing effective business communication.

 

Day 3: Business Meetings and Networking Etiquette

  • Preparing for and participating in meetings with professionalism.

  • Introductions and greetings: formal and informal.

  • Building rapport and networking confidently.

  • Dining and event etiquette (business meals, receptions).

  • Group role play: networking scenario.

 

Day 4: Cross-Cultural Awareness and Global Protocol

  • Recognizing and respecting cultural differences.

  • Managing international business relationships and diverse teams.

  • Adapting behavior and communication styles across cultures.

  • Protocols for international travel and business hosting.

  • Case studies: cultural faux pas and lessons learned.

 

Day 5: Handling Difficult Situations and Personal Branding

  • Managing conflicts and challenging interactions with grace.

  • Giving and receiving feedback with tact.

  • Developing a personal brand that aligns with organizational values.

  • Building a professional image online and offline.

  • Action planning: crafting a personal etiquette and protocol improvement plan.

Personal Skills

Training Course: Fundamentals of Business Etiquette and Protocol


Register Now
Quick Inquiry
Discount Group Download Brochure  

PS236006

5 - 9 Oct 2025

Cairo (Egypt) - Holiday Inn & Suites Cairo Maadi, an IHG Hotel

Hotel : Holiday Inn & Suites Cairo Maadi, an IHG Hotel

Cost: 3550 € Euro


  About Cairo

Cairo is a mesmerizing assortment of iconic monuments, bustling markets, and ancient sites encircled by a vast and sprawling metropolis. At its core lies a maze-like medieval quarter. A world away from the modern side of the city, it boasts a seductive blend of intricate mosques, jostling crowds, madrasas, and traditional hammams. No visit could be complete without visiting the awe-inspiring Giza Pyramids that preside over the city's horizon. Whether you come to delve into the city's ancient past, dive into colorful souqs, sip mint tea and contemplate thousands of years of history or explore the city's cosmopolitan side, you'll be left with memories to last a lifetime.


  Things to do and places to visit in Cairo

The multi-layered capital of Egypt offers its visitors lively markets, authentic restaurants, and a multitude of ancient sights and archeological findings. Gaze in wonder at the Pyramids, take an awe-inspiring look at Tutankhamen's burial mask, shop for handmade souvenirs in the bazaars or hop on a sunset cruise down the Nile and embrace the sensory overload that is Cairo.

Take a vacation in Cairo and you can:

  • Visit the Great Sphinx of Giza, one of Ancient Egypt's great mysteries.
  • Explore the ramparts of the Salah El-Din Citadel.
  • Join locals drinking coffee at Fishawi Café, one of Cairo's first cafes and most important meeting spots.
  • Marvel at the seemingly endless historical artifacts on display at the Egyptian Museum.
  • Learn about the Ummayad, Ottoman, and Ayyubbid dynasties and more at the Museum of Islamic Art.
  • Haggle for souvenirs and gifts at the Khan el-Khalili souk.
  • See one of the world's oldest universities at the Al-Azhar Mosque, one of the city's original mosques.
  • Take a tour of the showstopping Giza pyramids.
  • Savor local cuisine such as mezze in the old city.
  • Wander through the labyrinth-like streets of Coptic Cairo, the city's ancient quarter, and spot Roman relics.
 22 Portman Square, Marylebone, London W1H 7BG, UK
 3 Oudai street, Aldouki, Giza, Giza Governorate, Egypt
 0020233379764
 00201095004484
 00201102960555
 00201102960666
 19 Mayıs Mahallesi, 19 Mayis Street No 2 Sisli, 34360 Istanbul/Turkey
 00905357839460
 Australia Street, Raouche Beirut, Lebanon .، Beirut, Lebanon
 0096181746278
 811 Massachusetts Avenue, Boston, Massachusetts, 02118, USA
 6 Beirut Street - Fifth Circle Abdoun, P.O. Box 831370, 11183 Amman, Jordan
Copyright Global Horizon Training Center © 2019