Personal Skills

Training Course: Fundamentals of Business Etiquette and Protocol


Register Now
Quick Inquiry
Discount Group Download Brochure  

PS236006

31 Aug - 4 Sep 2025

Istanbul (Turkey)

Hotel : DoubleTree by Hilton Istanbul Esentepe

Cost : 5500 € Euro

Introduction

This program, designed by Global Horizon Training Center, provides participants with essential knowledge and skills to navigate business environments with confidence and professionalism. It covers the fundamental principles of business etiquette, cross-cultural awareness, and modern workplace protocols. Participants will learn how to build positive relationships, enhance their professional image, and represent their organizations effectively in various business settings.

 

Objectives

By the end of this program, participants will be able to:

  • Understand the principles of business etiquette and its impact on professional success.

  • Apply proper business protocols in meetings, networking events, and social functions.

  • Communicate effectively and respectfully in professional environments.

  • Manage cultural nuances and cross-cultural communication challenges.

  • Enhance personal and organizational reputation through polished business behavior.

 

Organizational Impact

  • Enhance the organization’s professional image and reputation.

  • Promote a culture of respect and inclusivity.

  • Improve relationships with clients, partners, and stakeholders.

  • Reduce miscommunication and misunderstandings in the workplace.

  • Foster a positive, collaborative, and confident work environment.

 

Target Audience

  • Professionals at all levels seeking to enhance their etiquette skills.

  • Managers and team leaders.

  • Executive assistants and administrative professionals.

  • Sales and client-facing staff.

  • Anyone who interacts with internal or external stakeholders.

 

Training Program Outline

 

Day 1: The Foundations of Business Etiquette

  • The role of etiquette in professional success.

  • Key principles: respect, courtesy, and professionalism.

  • First impressions: grooming, body language, and attire.

  • Understanding organizational cultures and expectations.

  • Self-assessment: current practices and improvement areas.

 

Day 2: Communication Etiquette in the Workplace

  • Verbal and non-verbal communication best practices.

  • Email, phone, and virtual communication etiquette.

  • Active listening and empathetic communication.

  • Handling interruptions and managing conversations.

  • Group exercise: practicing effective business communication.

 

Day 3: Business Meetings and Networking Etiquette

  • Preparing for and participating in meetings with professionalism.

  • Introductions and greetings: formal and informal.

  • Building rapport and networking confidently.

  • Dining and event etiquette (business meals, receptions).

  • Group role play: networking scenario.

 

Day 4: Cross-Cultural Awareness and Global Protocol

  • Recognizing and respecting cultural differences.

  • Managing international business relationships and diverse teams.

  • Adapting behavior and communication styles across cultures.

  • Protocols for international travel and business hosting.

  • Case studies: cultural faux pas and lessons learned.

 

Day 5: Handling Difficult Situations and Personal Branding

  • Managing conflicts and challenging interactions with grace.

  • Giving and receiving feedback with tact.

  • Developing a personal brand that aligns with organizational values.

  • Building a professional image online and offline.

  • Action planning: crafting a personal etiquette and protocol improvement plan.

Personal Skills

Training Course: Fundamentals of Business Etiquette and Protocol


Register Now
Quick Inquiry
Discount Group Download Brochure  

PS236006

31 Aug - 4 Sep 2025

Istanbul (Turkey) - DoubleTree by Hilton Istanbul Esentepe

Hotel : DoubleTree by Hilton Istanbul Esentepe

Cost: 5500 € Euro


  About Istanbul

Few places compare to the vibrant, cosmopolitan city of Istanbul, whose enormous size straddles both Europe and Asia, forming a bridge between western and eastern cultures. Resting upon the natural harbor of the Golden Horn, the skyline of the once-Constantinople is pierced with minarets and ancient monuments that embody centuries of history. While it is brimming with historical landmarks and colorful markets, modern Istanbul is also well represented through its contemporary art scene, European-style café culture, world-class dining venues.


  Things to do and places to visit in Istanbul

Istanbul is teeming with attractions and landmarks from historic sights and unique cuisine to lively markets and unmistakable culture. It is a thriving city, with a myriad of things to do that skillfully manage to blend every aspect of both the contemporary and the historical world.

On a city break in Istanbul be sure to:

  • Visit a hammam, a traditional Turkish bath, whose origins date back to Roman times.
  • Marvel at the Hagia Sophia, Süleymaniye Mosque and Blue Mosque, Istanbul's most spectacular monuments that dominate the skyline.
  • Explore the Topkapi Palace Museum, one of Istanbul's most visited museums, home to over 80,000 artifacts.
  • Walk through the Basilica Cistern, an underground marvel built in the 4th century.
  • Be dazzled by the Grand Bazaar, one of the world's oldest and largest covered markets.
  • Go shopping for exotic products and Turkish delights in the Spice Bazaar.
  • Cross the bridge connecting Europe and Asia against the backdrop of the Bosphorus, or take a Bosphorus cruise.
  • Taste the diversity and flavor of Turkish cuisine.
  • Admire panoramas of the city from the Galata Tower.
  • Walk through Taksim Square, the city's dynamic square that never sleeps.
 22 Portman Square, Marylebone, London W1H 7BG, UK
 3 Oudai street, Aldouki, Giza, Giza Governorate, Egypt
 0020233379764
 00201095004484
 00201102960555
 00201102960666
 19 Mayıs Mahallesi, 19 Mayis Street No 2 Sisli, 34360 Istanbul/Turkey
 00905357839460
 Australia Street, Raouche Beirut, Lebanon .، Beirut, Lebanon
 0096181746278
 811 Massachusetts Avenue, Boston, Massachusetts, 02118, USA
 6 Beirut Street - Fifth Circle Abdoun, P.O. Box 831370, 11183 Amman, Jordan
Copyright Global Horizon Training Center © 2019