Introduction:

Facility Management (FM) is a critical discipline that ensures the optimal functionality of the built environment by integrating people, processes, place, and technology. This 5-day training program, designed by Global Horizon Training Center, delves into the core principles, best practices, and advanced strategies of facility management. Participants will gain a comprehensive understanding of how to manage facilities efficiently, ensure safety and comfort, and align FM practices with organizational goals. The program will combine theory with real-world applications to develop highly skilled facility managers who can adapt to dynamic business environments and contribute to organizational excellence.

Objectives:

By the end of this training program, participants will be able to:

• Understand the fundamentals and evolving role of facility management within organizations.

• Apply strategic planning principles to facility operations.

• Develop sustainable, safe, and effective facility maintenance and management strategies.

• Utilize performance measurement tools to evaluate facility operations.

• Improve space utilization, environmental impact, and occupant satisfaction.

• Collaborate effectively with stakeholders to meet organizational and user needs.

Target Audience:

• Facility Management professionals in mid-level roles

• Building and property management professionals

• Technical staff seeking to broaden their FM skills

• Operations professionals working within facility environments

• Individuals with 3 to 7 years of experience in facility management, operations, or building services

Organizational Impact:

• Enhanced operational efficiency and cost-effectiveness of facility-related services.

• Improved compliance with health, safety, and environmental standards.

• Increased employee productivity and satisfaction through better-managed facilities.

• Elevated brand image and organizational reputation through professional facility management.

• Reduced operational risks and more resilient infrastructure.

• Support for sustainability and energy efficiency initiatives.

Outlines:

Day 1:

Introduction to Facility Management & Its Strategic Role

• Definition, scope, and evolution of facility management.

• Facility management’s contribution to organizational performance.

• Key functions and responsibilities of facility managers.

• Regulatory and legal frameworks in facility management.

• The future of FM: trends and emerging technologies.

Day 2:

Facility Planning & Space Management

• Principles of strategic facility planning.

• Space utilization and optimization techniques.

• Workplace design for flexibility and productivity.

• Planning for growth, change, and downsizing.

• Case studies in effective facility planning.

Day 3:

Maintenance Management & Operations Excellence

• Types of maintenance strategies (preventive, predictive, reactive).

• Asset management and lifecycle costing.

• Managing vendors and service providers.

• Ensuring safety, health, and environmental compliance.

• Measuring performance and key performance indicators (KPIs).

Day 4:

Financial Management & Risk Mitigation

• Budgeting for facility operations and capital projects.

• Cost control and procurement strategies.

• Risk assessment and contingency planning.

• Emergency preparedness and disaster recovery in facilities.

• Managing FM-related contracts and service agreements.

Day 5:

Sustainability, Technology, and Integrated Facility Management

• Green building practices and environmental stewardship.

• Technology in FM: Building Management Systems (BMS) and smart facilities.

• Stakeholder communication and change management.

• Integrating FM with organizational culture and goals.

• Final group activity: Developing an FM improvement plan.