Introduction
This program is designed by Global Horizon Training Center to develop advanced facilitation capabilities for professionals who deliver training, lead workshops, or manage group learning environments.
In modern organizations, effective learning is no longer about content delivery alone—it is about creating engaging, learner-centered experiences that drive participation, retention, and real-world application. The facilitator plays a critical role in shaping this experience by guiding discussions, managing group dynamics, and enabling collaborative learning.
This 5-day program focuses on adult learning principles, facilitation techniques, group dynamics, and digital tools, equipping participants with a complete toolkit to deliver impactful training—both in-person and virtually. Through hands-on practice, simulations, and feedback, participants will gain the confidence and competence to lead high-quality learning sessions.
Program Objectives
By the end of this program, participants will be able to:
- Apply adult learning principles in training environments
- Design and deliver engaging, facilitation-based training sessions
- Use a variety of facilitation tools and interactive techniques
- Manage group dynamics and handle challenging situations
- Facilitate both in-person and virtual learning effectively
- Evaluate training effectiveness and improve facilitation performance
Target Audience
- HR and Learning & Development Professionals
- Trainers and Educators
- Team Leaders and Managers
- Consultants and Workshop Facilitators
- Professionals aspiring to develop facilitation skills
Training Outline
Day 1: Foundations of Facilitation & Adult Learning
- Introduction to facilitation in training and development
- Role of facilitator vs. traditional trainer
- Principles of adult learning (Andragogy vs. Pedagogy)
- Learning styles (Visual, Auditory, Kinesthetic)
- Preparing for facilitation sessions
- Defining objectives and learning outcomes
- Understanding audience needs
- Practical activity: Designing learning outcomes
Day 2: Designing & Delivering Engaging Training
- Structuring effective training sessions
- Opening, content delivery, and closing techniques
- Interactive learning methods (discussions, role plays, case studies)
- Managing time and session flow
- Visual and auditory facilitation tools
- Using slides, flipcharts, and visual aids effectively
- Practical activity: Delivering a mini training session
Day 3: Facilitation Techniques & Group Dynamics
- Core facilitation techniques
- Asking powerful questions
- Active listening and feedback skills
- Understanding group dynamics
- Managing different personalities
- Conflict resolution and handling resistance
- Practical activity: Facilitating discussions and managing challenges
Day 4: Tools & Technologies for Facilitation
- Digital tools and platforms for facilitation
- Learning Management Systems (LMS) and online tools
- Using icebreakers and energizers
- Facilitating virtual training sessions
- Adapting facilitation for online environments
- Practical activity: Running a virtual session
Day 5: Evaluation & Continuous Improvement
- Measuring training effectiveness and learning outcomes
- Collecting and analyzing participant feedback
- Continuous improvement of facilitation skills
- Self-assessment and peer feedback
- Developing a personal facilitation improvement plan
- Final assessment: Delivering a full training session
About Amsterdam
Amsterdam, capital of the Netherlands, is a popular destination amongst travelers from all around the world. Once just a little fishing village, Amsterdam is now a major international city after having become an important port during the 1600s. Throughout its history, the city has had many famous residents, including artists, philosophers and other historical figures. There is much to discover along Amsterdam's quaint streets and picturesque canals. So much so that a flight to Amsterdam comes with a guarantee of cultural and historical attractions that will provide memories to last a lifetime. Amsterdam is a hotbed of culture for travelers of all ages and tastes.
Things to do and places to visit in Amsterdam
From the moment passengers step off their flight to Amsterdam, they will find it a friendly city with a lively atmosphere. Its flat geography means that it is perfect for exploring by bicycle. If you're feeling less active, it the city is also well-served by public transport. The so-called Venice of the North has something for every visitor. Culture vultures have museums, galleries and theaters to see, Families can visit the zoo or the Science Center NEMO.
When visiting Amsterdam, be sure to:
- See the picture-perfect and colorful houses of the Grachtengordel district.
- See the iconic works of one of Holland's most famous artists at the Van Gogh Museum.
- Visit the house where Anne Frank and her family hid from the Nazis.
- Browse through the extensive collection of fantastic art in the Rijksmusem.
- Wander through the blaze of colors that is the Singel Flower Market.
- See the city at a leisurely pace on a canal cruise.
- Marvel at one of the city's many historic churches.
- Learn about life aboard a ship at the National Maritime Museum.
- Discover the Begijnhof's well-preserved medieval architecture.
- See animals of all kinds, as well as the butterfly pavilion and aquarium, at the Artis Zoo.