Office Management

Training Course: Executive Secretariat


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OM236017

26 - 30 Oct 2025

Dubai (UAE)

Hotel : Residence Inn by Marriott Sheikh Zayed Road, Dubai

Cost : 4500 € Euro

Introduction

This program, designed by Global Horizon Training Center, is tailored to enhance the skills and competencies of executive secretaries and personal assistants. Participants will learn how to provide effective administrative support, manage complex schedules, communicate professionally, and contribute to the success of their executives and organizations.

 

Objectives

By the end of this program, participants will be able to:

  • Master key administrative and organizational skills.

  • Effectively manage executive schedules and office workflows.

  • Communicate with professionalism and confidence.

  • Handle sensitive information and prioritize tasks.

  • Contribute to a positive and productive office environment.

 

Organizational Impact

  • Improve the efficiency and professionalism of administrative support.

  • Enhance organizational communication and collaboration.

  • Foster a culture of proactive and effective office management.

  • Support the achievement of strategic objectives through efficient secretarial work.

  • Strengthen the overall image and credibility of the executive office.

 

Target Audience

  • Executive secretaries and personal assistants.

  • Administrative professionals and office managers.

  • Anyone aspiring to work in an executive support role.

 

Training Program Outline

 

Day 1: The Role and Responsibilities of an Executive Secretary

  • Understanding the role: key skills and expectations.

  • Managing relationships with executives and colleagues.

  • Balancing priorities and managing multiple tasks.

  • Building trust and maintaining confidentiality.

  • Group discussion: sharing experiences and challenges.

 

Day 2: Time and Office Management Skills

  • Techniques for effective time and priority management.

  • Managing complex executive calendars and travel arrangements.

  • Organizing meetings and events.

  • Filing systems and document control.

  • Practical activity: creating a daily plan for an executive.

 

Day 3: Professional Communication and Correspondence

  • Verbal and non-verbal communication skills.

  • Business writing: emails, memos, letters, and reports.

  • Telephone etiquette and virtual communication best practices.

  • Handling inquiries and difficult conversations with diplomacy.

  • Role play: managing a challenging client call or email.

 

Day 4: Administrative Support for Executive Decision-Making

  • Preparing meeting agendas, minutes, and briefings.

  • Conducting research and gathering information.

  • Presenting data and information effectively.

  • Supporting project management activities.

  • Activity: preparing a briefing document for an executive.

 

Day 5: Enhancing Professional Image and Continuous Development

  • Building a professional image: grooming, demeanor, and presence.

  • Emotional intelligence and adaptability in the workplace.

  • Strategies for personal growth and continuous improvement.

  • Developing a personal action plan to enhance skills and career growth.

  • Group presentations: sharing action plans and wrap-up.

Office Management

Training Course: Executive Secretariat


Register Now
Quick Inquiry
Discount Group Download Brochure  

OM236017

26 - 30 Oct 2025

Dubai (UAE) - Residence Inn by Marriott Sheikh Zayed Road, Dubai

Hotel : Residence Inn by Marriott Sheikh Zayed Road, Dubai

Cost: 4500 € Euro


  About Dubai

Dubai, located on the Persian Gulf, is one of the seven United Arab Emirates and one of the most popular tourist destinations in the world. The discovery of oil in the region has made Dubai extremely wealthy, allowing it to build the glittering skyscrapers that it is now famous for. That wealth is strongly in evidence in Dubai and visitors will see luxurious buildings and supercars aplenty. Perfect beaches and endless shopping opportunities are to key to Dubai's attractions. Flights to Dubai open up the city's cultural attractions to tourists, with beautiful mosques, museums and art galleries scattered throughout this ultra-modern metropolis.


  Things to do and places to visit in Dubai

Dubai's wealth has made it famous for building ever taller buildings and creating artificial islands off its shores. The city's hotels are luxurious and shoppers will love its extensive shopping malls which showcase all the world's top brands. Dubai's attractions don't end there. Dubai also caters to adventure lovers, who can jump in a 4x4 or on a board to speed over dunes outside the city. Local culture mustn't be forgotten either, and visitors have wonderful mosques to visit and old districts to explore. All that combined means that a flight to Dubai is sure to lead to an unforgettable holiday.

When visiting Dubai, be sure to:

  • Go to the observation deck of the Burj Khalifa, the tallest building in the world.
  • Admire the intricately beautiful Grand Mosque, which has the tallest minaret in the city.
  • Understand the local history and culture with a visit to the Dubai Museum.
  • Discover objects from the 6th century at Jumeirah Archaeological Site.
  • Go skiing – That's not a joke, the Mall of the Emirates houses a snowdome.
  • Go shopping at the Mall of the Emirates or the Dubai Mall.
  • Explore the desert surrounding the city – either by 4x4 or atop a camel.
  • Eat fantastic seafood at Dubai Marina.
  • Cool off at the Wild Wadi Waterpark.
  • Marvel at gorgeous Arabic calligraphy at Jumeirah Mosque, the biggest in the city.
  • Take a yacht tour around the artificial islands of Palm Jumeirah.
  • Haggle for souvenirs in one of the city's souks.
  • Wander around the traditional building in Bastakiya District.
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