Office Management

Training Course: Executive Secretariat


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OM236017

17 - 21 Nov 2025

London (UK)

Hotel : Landmark Office Space - Oxford Street

Cost : 5500 € Euro

Introduction

This program, designed by Global Horizon Training Center, is tailored to enhance the skills and competencies of executive secretaries and personal assistants. Participants will learn how to provide effective administrative support, manage complex schedules, communicate professionally, and contribute to the success of their executives and organizations.

 

Objectives

By the end of this program, participants will be able to:

  • Master key administrative and organizational skills.

  • Effectively manage executive schedules and office workflows.

  • Communicate with professionalism and confidence.

  • Handle sensitive information and prioritize tasks.

  • Contribute to a positive and productive office environment.

 

Organizational Impact

  • Improve the efficiency and professionalism of administrative support.

  • Enhance organizational communication and collaboration.

  • Foster a culture of proactive and effective office management.

  • Support the achievement of strategic objectives through efficient secretarial work.

  • Strengthen the overall image and credibility of the executive office.

 

Target Audience

  • Executive secretaries and personal assistants.

  • Administrative professionals and office managers.

  • Anyone aspiring to work in an executive support role.

 

Training Program Outline

 

Day 1: The Role and Responsibilities of an Executive Secretary

  • Understanding the role: key skills and expectations.

  • Managing relationships with executives and colleagues.

  • Balancing priorities and managing multiple tasks.

  • Building trust and maintaining confidentiality.

  • Group discussion: sharing experiences and challenges.

 

Day 2: Time and Office Management Skills

  • Techniques for effective time and priority management.

  • Managing complex executive calendars and travel arrangements.

  • Organizing meetings and events.

  • Filing systems and document control.

  • Practical activity: creating a daily plan for an executive.

 

Day 3: Professional Communication and Correspondence

  • Verbal and non-verbal communication skills.

  • Business writing: emails, memos, letters, and reports.

  • Telephone etiquette and virtual communication best practices.

  • Handling inquiries and difficult conversations with diplomacy.

  • Role play: managing a challenging client call or email.

 

Day 4: Administrative Support for Executive Decision-Making

  • Preparing meeting agendas, minutes, and briefings.

  • Conducting research and gathering information.

  • Presenting data and information effectively.

  • Supporting project management activities.

  • Activity: preparing a briefing document for an executive.

 

Day 5: Enhancing Professional Image and Continuous Development

  • Building a professional image: grooming, demeanor, and presence.

  • Emotional intelligence and adaptability in the workplace.

  • Strategies for personal growth and continuous improvement.

  • Developing a personal action plan to enhance skills and career growth.

  • Group presentations: sharing action plans and wrap-up.

Office Management

Training Course: Executive Secretariat


Register Now
Quick Inquiry
Discount Group Download Brochure  

OM236017

17 - 21 Nov 2025

London (UK) - Landmark Office Space - Oxford Street

Hotel : Landmark Office Space - Oxford Street

Cost: 5500 € Euro


  About London

The UK capital of London is a city that combines the old and the new. It is as equally famous for the latest fashion and innovation as it is for its impressive heritage. London's attractions range from the Royal Palace to the DIY atmosphere of its markets. It is also a picturesque city of parks and of course, the majestic Thames River. The city extends for miles beyond its ancient core and each neighborhood has its own charming atmosphere for visitors to explore. London also wears its status as a world city proudly and the influence of different cultures is plain to see in the food and fashion of the capital.


  Things to do and places to visit in London

With so many attractions in London, anyone can find something to delight them. Art lovers will enjoy the world-renowned museums and galleries, most of which are free. Sports fans are spoilt for choice by the city's array of football clubs. Theatre and music fans have a vast list of venues to visit, whilst shopaholics have Harrods, Oxford Street, Camden and much more to look forward to after arranging flights to London.

Some unmissable London attractions include:

  • Seeing priceless masterpieces in the Tate Britain or the National Gallery.
  • Watching the changing of the guard at Buckingham Palace.
  • Visiting Trafalgar Square's famous monument.
  • Marveling at the Crown Jewels in the Tower of London.
  • Getting a bird's eye view of the city from the London Eye.
  • Tasting one of Brick Lane's famous curries.
  • Browsing the exclusive shops of Knightsbridge.
  • Visiting a market – Spitalfields for antiques, Camden for clothes or Borough Market for street food.
  • Admiring design from around the world in the Victoria and Albert Museum.
  • Looking for clues at the home of fiction's most famous detective, Sherlock Holmes.
  • Strolling through one of the lovely parks, including Hyde Park, St James' Park or Kew Gardens.
  • Eating Britain's most famous dish, fish and chips.
  • Watching the street performers in Covent Garden.
  • Enjoying the views at a South Bank cafe.
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