Conferences

Conference: Essential Skills for the New Manager & Supervisor


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CO8115

23 - 27 Mar 2025

Cairo (Egypt)

Hotel : Holiday Inn & Suites Cairo Maadi, an IHG Hotel

Cost : 3575 € Euro

Introduction

To excel as an Office Manager, Administrator, or Secretary you need to perfect your interpersonal and behavioral skills, to ensure you stay in control and on top of every one of your responsibilities.

In this conference you will learn how to:

  • Prioritize your daily responsibilities to achieve maximum output
  • Streamline your work practices and office environment
  • Communicate effectively and assertively at all levels
  • Understand yourself and others thereby improving interactions and relationships
  • Use techniques to help you think creatively, solve problems, plan, and make decisions

Conference Objectives of Essential Skills for the New Manager & Supervisor

 

Participants attending the program will:

  • Learn how to prioritize and cope with multiple tasks
  • Learn how to think as a manager – planning, making decisions and solving problems
  • Learn how to improve their communication skills to enhance their relationships
  • Learn to manage your thoughts and feelings and improve self-confidence
  • Learn how to be assertive and therefore more effective in the workplace
  • Understand and develop intrapersonal and interpersonal skills

Training Methodology of Essential Skills for the New Manager & Supervisor

 

The program will be interactive and practical; with learning, methods to suit every kind of learning preference. There will be activities in groups and pairs as well as individual exercises and everyone will get an opportunity to discuss their work challenges in a supportive environment. There will also be an opportunity to practice assertive communication skills through role-play and to present a presentation towards the end of the week.

Organizational Impact of Essential Skills for the New Manager & Supervisor

 

  • More proactive confident team players
  • Increased creativity and productivity
  • More motivated customer-focused staff
  • Reduced absenteeism and illness through reduced stress levels
  • Greater harmony through increased self-awareness and interpersonal skills
  • More productive meetings and better time management

Personal Impact of Essential Skills for the New Manager & Supervisor

 

  • Substantial increase in motivation and confidence
  • In-depth understanding of the principles and practices of successful office managers
  • More calm and satisfying work-life through stress management and self-awareness
  • Greater self-respect and communication impact through learning to speak assertively
  • Overcoming fear of public speaking and creating an effective presentation
  • Knowing how to get organized and stay on top of your tasks and time

Conference Outlines of Essential Skills for the New Manager & Supervisor

Day 1: Taking Control of Your Work Life

  • Introductions – Getting to know each other
  • Understanding and clarifying purpose, vision, and mission
  • External and internal customer service
  • The secret to working smarter rather than harder
  • Using high leverage activities to achieve more in less time
  • Controlling, prioritizing and organizing your work
  • Making a long term plan to create the best office in the company!
  • Streamlining your office systems
  • Getting your paperwork under control
  • Making your office user friendly and efficient

Day 2: Essential Administrative Skills

  • Harnessing the power of the mind – through Mind Mapping Techniques
  • Right brain/left brain theory
  • Managing larger projects to meet deadlines
  • Planning skills – using a Gannt chart to chart work progress
  • Problem-solving techniques
  • Becoming more proactive
  • Decision-Making tools
  • Managing meetings effectively
  • Keeping minutes of meetings
  • Working with more than one manager

Day 3: Vital Communication Skills

  • Common communication mistakes
  • Different styles of communication
  • Communicating with Confidence
  • Learning to be more assertive
  • Win-win conflict resolution
  • The most effective way to say no
  • Understanding and using body language
  • Understanding gender differences in communication
  • Overcome biases and discomfort associated with exercising power
  • Understanding different personality types and how to deal with them
  • How to create an effective working relationship with any kind of boss

Day 4: Developing as a professional

  • Listening skills – seeking to understand before being understood
  • The number one reason we don’t listen well
  • Creating a professional image
  • Leadership skills
  • Knowing and accepting yourself as a leader
  • Making things happen from anywhere in the organization
  • How to make presentations with confidence and power
  • Overcoming the fear of public speaking
  • Learn the essentials of planning a presentation
  • How to hold the attention of a group
  • Painless methods for giving corrective feedback
  • Best practices for delivering positive feedback

Day 5: Self-Empowerment and Self-Management

  • Understanding the main causes of stress
  • How to build self-confidence and strength the ability to respond to difficult situations
  • How to relax and refresh the mind and body
  • The signs, symptoms, causes, and triggers to stress
  • Why stress is a powerful messenger
  • How to break the vicious cycle of stressful thinking
  • The essential skills of emotional intelligence
  • Using emotional intelligence at work
  • Transforming fear and negativity and reactive-ness
  • Becoming a more proactive, responsible and self-aware person
  • Continuing Professional Development - where to go from here

Conferences

Conference: Essential Skills for the New Manager & Supervisor


Register Now
Quick Inquiry
Discount Group Download Brochure (36)

CO8115

23 - 27 Mar 2025

Cairo (Egypt) - Holiday Inn & Suites Cairo Maadi, an IHG Hotel

Hotel : Holiday Inn & Suites Cairo Maadi, an IHG Hotel

Cost: 3575 € Euro


  About Cairo

Cairo is a mesmerizing assortment of iconic monuments, bustling markets, and ancient sites encircled by a vast and sprawling metropolis. At its core lies a maze-like medieval quarter. A world away from the modern side of the city, it boasts a seductive blend of intricate mosques, jostling crowds, madrasas, and traditional hammams. No visit could be complete without visiting the awe-inspiring Giza Pyramids that preside over the city's horizon. Whether you come to delve into the city's ancient past, dive into colorful souqs, sip mint tea and contemplate thousands of years of history or explore the city's cosmopolitan side, you'll be left with memories to last a lifetime.


  Things to do and places to visit in Cairo

The multi-layered capital of Egypt offers its visitors lively markets, authentic restaurants, and a multitude of ancient sights and archeological findings. Gaze in wonder at the Pyramids, take an awe-inspiring look at Tutankhamen's burial mask, shop for handmade souvenirs in the bazaars or hop on a sunset cruise down the Nile and embrace the sensory overload that is Cairo.

Take a vacation in Cairo and you can:

  • Visit the Great Sphinx of Giza, one of Ancient Egypt's great mysteries.
  • Explore the ramparts of the Salah El-Din Citadel.
  • Join locals drinking coffee at Fishawi Café, one of Cairo's first cafes and most important meeting spots.
  • Marvel at the seemingly endless historical artifacts on display at the Egyptian Museum.
  • Learn about the Ummayad, Ottoman, and Ayyubbid dynasties and more at the Museum of Islamic Art.
  • Haggle for souvenirs and gifts at the Khan el-Khalili souk.
  • See one of the world's oldest universities at the Al-Azhar Mosque, one of the city's original mosques.
  • Take a tour of the showstopping Giza pyramids.
  • Savor local cuisine such as mezze in the old city.
  • Wander through the labyrinth-like streets of Coptic Cairo, the city's ancient quarter, and spot Roman relics.
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