HRM ,Training

Training Course: Employee Relations and Engagement


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HR235991

14 - 18 Dec 2025

Dubai (UAE)

Hotel : Residence Inn by Marriott Sheikh Zayed Road, Dubai

Cost : 4500 € Euro

Introduction:

In today’s dynamic and diverse workplace, strong employee relations and active engagement are no longer optional—they are essential for organizational success, resilience, and sustainable growth. As businesses evolve to become more people-centric, fostering a positive and inclusive work environment where employees feel respected, supported, and motivated is a key competitive advantage.

The “Employee Relations and Engagement” program, developed by Global Horizon Training Center, provides HR professionals, line managers, and team leaders with the tools, frameworks, and practical skills necessary to build trust-based relationships, manage workplace conflicts, ensure legal compliance, and drive high levels of employee engagement. This course explores the full employee experience, from onboarding to exit, and addresses the organizational culture, communication strategies, recognition systems, and emotional intelligence needed to create a productive and loyal workforce.

Objectives:

By the end of this course, participants will be able to:

  • Understand the principles and best practices of employee relations and engagement.

  • Manage workplace issues such as conflict resolution, grievances, and discipline effectively.

  • Foster employee commitment through engagement strategies aligned with organizational goals.

  • Strengthen communication and trust between management and staff.

  • Analyze and improve employee experience and organizational culture.

  • Design and implement employee engagement action plans and surveys.

Course Methodology:

This training employs a blend of:

  • Expert-led presentations and strategic briefings

  • Case studies from leading organizations

  • Practical workshops and group discussions

  • Real-world role plays and situational simulations

  • Diagnostic tools (e.g., engagement scorecards, employee feedback analysis)

  • Action planning for post-course implementation

Organizational Impact:

Organizations that implement insights from this course will benefit from:

  • Reduced employee turnover and absenteeism

  • Improved morale, motivation, and productivity

  • Better internal communication and trust

  • Enhanced employer branding and talent retention

  • Reduced workplace conflicts and legal risks

  • A more agile and cohesive work culture aligned with strategic objectives

Target Audience:

This program is ideal for:

  • HR Managers and HR Business Partners

  • Employee Relations Officers

  • Line Managers and Team Leaders

  • Organizational Development Specialists

  • Internal Communications and Culture Officers

  • Talent Management and Engagement Professionals

  • Supervisors and Department Heads responsible for team performance

Outlines:

Day 1: Foundations of Employee Relations and Engagement

  • Welcome and program overview by Global Horizon Training Center

  • Definitions and distinction between employee relations and engagement

  • The psychological contract and employee expectations

  • The link between engagement, performance, and retention

  • Models of employee engagement (Gallup, Aon Hewitt, etc.)

  • Diagnosing employee relations challenges: causes and consequences

Day 2: Managing Workplace Conflict, Discipline, and Grievances

  • Types of workplace conflict and resolution strategies

  • Progressive discipline and fair treatment processes

  • Handling employee complaints and internal investigations

  • Mediation, arbitration, and alternative dispute resolution

  • Employment law basics related to ER (grievance, dismissal, etc.)

Day 3: Building Engagement through Communication and Leadership

  • The role of leaders and managers in driving engagement

  • Creating a culture of trust and psychological safety

  • Internal communication tools and two-way feedback mechanisms

  • Recognition, rewards, and non-financial motivators

  • Emotional intelligence and empathy in people management

Day 4: Measuring, Analyzing, and Improving Engagement

  • Engagement KPIs and survey design (pulse vs. annual surveys)

  • Interpreting employee engagement data and reports

  • Segmenting engagement initiatives by department or function

  • Case studies: Successful engagement programs in action

  • Linking engagement to performance management and appraisal

Day 5: Strategic Planning and Sustaining Long-Term Engagement

  • Embedding engagement into HR strategy and organizational values

  • Onboarding, career development, and inclusion as engagement tools

  • Change management and its impact on engagement

  • Employee lifecycle and experience mapping

  • Capstone project: Designing a customized engagement strategy for your organization

  • Action planning, wrap-up, and certificate distribution

HRM ,Training

Training Course: Employee Relations and Engagement


Register Now
Quick Inquiry
Discount Group Download Brochure  

HR235991

14 - 18 Dec 2025

Dubai (UAE) - Residence Inn by Marriott Sheikh Zayed Road, Dubai

Hotel : Residence Inn by Marriott Sheikh Zayed Road, Dubai

Cost: 4500 € Euro


  About Dubai

Dubai, located on the Persian Gulf, is one of the seven United Arab Emirates and one of the most popular tourist destinations in the world. The discovery of oil in the region has made Dubai extremely wealthy, allowing it to build the glittering skyscrapers that it is now famous for. That wealth is strongly in evidence in Dubai and visitors will see luxurious buildings and supercars aplenty. Perfect beaches and endless shopping opportunities are to key to Dubai's attractions. Flights to Dubai open up the city's cultural attractions to tourists, with beautiful mosques, museums and art galleries scattered throughout this ultra-modern metropolis.


  Things to do and places to visit in Dubai

Dubai's wealth has made it famous for building ever taller buildings and creating artificial islands off its shores. The city's hotels are luxurious and shoppers will love its extensive shopping malls which showcase all the world's top brands. Dubai's attractions don't end there. Dubai also caters to adventure lovers, who can jump in a 4x4 or on a board to speed over dunes outside the city. Local culture mustn't be forgotten either, and visitors have wonderful mosques to visit and old districts to explore. All that combined means that a flight to Dubai is sure to lead to an unforgettable holiday.

When visiting Dubai, be sure to:

  • Go to the observation deck of the Burj Khalifa, the tallest building in the world.
  • Admire the intricately beautiful Grand Mosque, which has the tallest minaret in the city.
  • Understand the local history and culture with a visit to the Dubai Museum.
  • Discover objects from the 6th century at Jumeirah Archaeological Site.
  • Go skiing – That's not a joke, the Mall of the Emirates houses a snowdome.
  • Go shopping at the Mall of the Emirates or the Dubai Mall.
  • Explore the desert surrounding the city – either by 4x4 or atop a camel.
  • Eat fantastic seafood at Dubai Marina.
  • Cool off at the Wild Wadi Waterpark.
  • Marvel at gorgeous Arabic calligraphy at Jumeirah Mosque, the biggest in the city.
  • Take a yacht tour around the artificial islands of Palm Jumeirah.
  • Haggle for souvenirs in one of the city's souks.
  • Wander around the traditional building in Bastakiya District.
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