HRM ,Training

Training Course: Employee Relations and Engagement


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Discount Group Download Brochure  

HR235991

27 - 31 Oct 2025

Madrid (Spain)

Hotel : Pestana CR7 Gran Vía

Cost : 5500 € Euro

Introduction:

In today’s dynamic and diverse workplace, strong employee relations and active engagement are no longer optional—they are essential for organizational success, resilience, and sustainable growth. As businesses evolve to become more people-centric, fostering a positive and inclusive work environment where employees feel respected, supported, and motivated is a key competitive advantage.

The “Employee Relations and Engagement” program, developed by Global Horizon Training Center, provides HR professionals, line managers, and team leaders with the tools, frameworks, and practical skills necessary to build trust-based relationships, manage workplace conflicts, ensure legal compliance, and drive high levels of employee engagement. This course explores the full employee experience, from onboarding to exit, and addresses the organizational culture, communication strategies, recognition systems, and emotional intelligence needed to create a productive and loyal workforce.

Objectives:

By the end of this course, participants will be able to:

  • Understand the principles and best practices of employee relations and engagement.

  • Manage workplace issues such as conflict resolution, grievances, and discipline effectively.

  • Foster employee commitment through engagement strategies aligned with organizational goals.

  • Strengthen communication and trust between management and staff.

  • Analyze and improve employee experience and organizational culture.

  • Design and implement employee engagement action plans and surveys.

Course Methodology:

This training employs a blend of:

  • Expert-led presentations and strategic briefings

  • Case studies from leading organizations

  • Practical workshops and group discussions

  • Real-world role plays and situational simulations

  • Diagnostic tools (e.g., engagement scorecards, employee feedback analysis)

  • Action planning for post-course implementation

Organizational Impact:

Organizations that implement insights from this course will benefit from:

  • Reduced employee turnover and absenteeism

  • Improved morale, motivation, and productivity

  • Better internal communication and trust

  • Enhanced employer branding and talent retention

  • Reduced workplace conflicts and legal risks

  • A more agile and cohesive work culture aligned with strategic objectives

Target Audience:

This program is ideal for:

  • HR Managers and HR Business Partners

  • Employee Relations Officers

  • Line Managers and Team Leaders

  • Organizational Development Specialists

  • Internal Communications and Culture Officers

  • Talent Management and Engagement Professionals

  • Supervisors and Department Heads responsible for team performance

Outlines:

Day 1: Foundations of Employee Relations and Engagement

  • Welcome and program overview by Global Horizon Training Center

  • Definitions and distinction between employee relations and engagement

  • The psychological contract and employee expectations

  • The link between engagement, performance, and retention

  • Models of employee engagement (Gallup, Aon Hewitt, etc.)

  • Diagnosing employee relations challenges: causes and consequences

Day 2: Managing Workplace Conflict, Discipline, and Grievances

  • Types of workplace conflict and resolution strategies

  • Progressive discipline and fair treatment processes

  • Handling employee complaints and internal investigations

  • Mediation, arbitration, and alternative dispute resolution

  • Employment law basics related to ER (grievance, dismissal, etc.)

Day 3: Building Engagement through Communication and Leadership

  • The role of leaders and managers in driving engagement

  • Creating a culture of trust and psychological safety

  • Internal communication tools and two-way feedback mechanisms

  • Recognition, rewards, and non-financial motivators

  • Emotional intelligence and empathy in people management

Day 4: Measuring, Analyzing, and Improving Engagement

  • Engagement KPIs and survey design (pulse vs. annual surveys)

  • Interpreting employee engagement data and reports

  • Segmenting engagement initiatives by department or function

  • Case studies: Successful engagement programs in action

  • Linking engagement to performance management and appraisal

Day 5: Strategic Planning and Sustaining Long-Term Engagement

  • Embedding engagement into HR strategy and organizational values

  • Onboarding, career development, and inclusion as engagement tools

  • Change management and its impact on engagement

  • Employee lifecycle and experience mapping

  • Capstone project: Designing a customized engagement strategy for your organization

  • Action planning, wrap-up, and certificate distribution

HRM ,Training

Training Course: Employee Relations and Engagement


Register Now
Quick Inquiry
Discount Group Download Brochure  

HR235991

27 - 31 Oct 2025

Madrid (Spain) - Pestana CR7 Gran Vía

Hotel : Pestana CR7 Gran Vía

Cost: 5500 € Euro


  About Madrid

Madrid is a city that combines its enduring history with its cosmopolitan atmosphere to create a destination that favored amongst tourists from around the world. This is a city that is very much bursting at the seams with life and its vibrant atmosphere, cultural attractions and connection with history ensure travelers have everything they could possibly want from a European city break. At the end of a flight to Madrid, there are sites to see, picturesque streets to roam and, of course, excellent shopping opportunities to explore. Visitors can immerse themselves in Madrid's fantastic local culture, its peerless art scene and world acclaimed fine dining. In fact, there is very little that Madrid doesn't have to offer.


  Things to do and places to visit in Madrid

The only problem travelers will encounter during their visit to Madrid is knowing what to do first. Sampling the mouth-watering tapas, strolling through one of the many excellent museums or even simply soaking up the atmosphere are all excellent options. Spend a sunny day wandering through the splendid squares or marvel at the intricate architecture of the churches.With so many options, flights to Madrid are great for people of any age or inclination.

When visiting Madrid, be sure to:

  • See the superb collection of art is the Museo del Prado.
  • Stroll down the Gran Via.
  • Enjoy the atmosphere of the Plaza Mayor.
  • Wander through the stunning gardens of the Parque del Buen Retiro.
  • See the beautiful mansion of the Museo Lazaro Galdiano.
  • Find quirky fashions in the Fuencarral market.
  • Try some of the many different tapas dishes.
  • Visit the statues of Don Quixote and Sancho Panza in the Plaza de Espana.
  • See the breathtaking Basilica de San Francisco El Grande.
  • Wander the Casa de Campo park, which is five times the size of Central Park.
  • Shop in the luxury boutiques of the Golden Mile.
  • Look for bargains at the El Rasto flea market.
  • See Picasso's Guernica in the Reina Sofia museum.
  • Snack on churros with chocolate.
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