Management

Training Course: Effective skills for HR Professionals


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MA234808

23 - 27 Mar 2025

Dubai (UAE)

Cost : 4150 € Euro

Introduction 

Human resources professionals in today's organizations are more than technical or subject matter experts. They are counselors, communicators, presenters, and problem solvers.

This Effective skills for HR Professionals training program is a logical continuation of the advancement and development made in our 'Interpersonal Skills for HR Professionals course.  Although the training program will complement the competencies developed in the course. 

Methodologies

The program uses a discussion-based approach in addressing the various topics covered combined with round table discussions, presentations, exercises, and role plays.

Training Objectives

By the end of the course, participants will be able to:

  • Explain the importance of Emotional Intelligence (EI) to HR professionals and apply simple techniques to develop their emotional quotients
  • Deliver balanced and well-structured public speeches with ease and confidence after learning how to deal with public speaking anxiety and subduing its effects
  • Describe the differences between influencing and persuading and use the best techniques in applying them in HR work-related situations
  • Apply effective creative problem-solving techniques that will help them make the right decisions at work
  • List the main differences between finance and accounting
  • Use various budgeting techniques and apply them immediately in HR-related scenarios

Target Audience

Human resources professionals or those who are about to start a career in HR as administrators, officers, or specialists. The program is also beneficial for experienced officers and managers in HR who wish to update their knowledge and skills about the latest techniques in the various behavioral competencies.

Competencies

  • Working with people
  • Presenting and communicating
  • Applying expertise and technology
  • Planning and organizing
  • Achieving goals and objectives
  • Financial acumen
  • Problem-solving
  • Decision making

 Course Content

Day1

Emotional intelligence (EI): the base for honing HR professional competencies

  • Definition of emotional intelligence
  • Self-awareness and self-management
  • The importance of EI for HR professionals
  • Developing EI competencies
  • Daily applications in the HR environment

Day 2

Public speeches and presentations

  • Purpose and objectives, different types
  • Structure of presentations
    • The three 's' rule
    • The skeleton of an effective speech
    • Powerful openings
    • Previews and transitions
    • Substance or key points
    • Reviews and closing
  • Supporting your speech
  • Public speaking anxiety and how to deal with it
  • Style of presenting
    • Body positioning, hand movement, eye contact, dress, and appearance
    • Mannerisms, verbal tics, verbal variety, and pauses

Day 3

Persuasion and influencing

  • Definition of persuasion and influencing
  • Steven Covey's circle of influence and circle of concern
  • HR application of persuasion and influencing
  • The different techniques of influence and persuasion
  • Use of techniques for different business and HR situations

Day 4

Creative problem-solving and decision making

  • Scanning, analysis, responses, and assessment
  • The problem-solving cycle
  • Creative problem solving: methods and overcoming barriers
  • Link between problem-solving and decision making
  • The 6 step process to decision making

Day 5

Understanding accounting & finance

  • Accounting versus finance
    • Accounting: recording and reporting
    • Finance: analysis and decision making
  • Understanding financial statements
    • Income statements, balance sheets, and the cash flow statement
  • Performance measurement
    • Trend analysis
    • Common size financial statements
  • Techniques of operational budgeting
    • Importance of budgeting
    • Methods of budgeting
      • Incremental budgets
      • Zero-based budgeting
      • Participative budgeting
    • Budgets as a control mechanism

Management

Training Course: Effective skills for HR Professionals


Register Now
Quick Inquiry
Discount Group Download Brochure (36)

MA234808

23 - 27 Mar 2025

Dubai (UAE) -

Cost: 4150 € Euro


  About Dubai

Dubai, located on the Persian Gulf, is one of the seven United Arab Emirates and one of the most popular tourist destinations in the world. The discovery of oil in the region has made Dubai extremely wealthy, allowing it to build the glittering skyscrapers that it is now famous for. That wealth is strongly in evidence in Dubai and visitors will see luxurious buildings and supercars aplenty. Perfect beaches and endless shopping opportunities are to key to Dubai's attractions. Flights to Dubai open up the city's cultural attractions to tourists, with beautiful mosques, museums and art galleries scattered throughout this ultra-modern metropolis.


  Things to do and places to visit in Dubai

Dubai's wealth has made it famous for building ever taller buildings and creating artificial islands off its shores. The city's hotels are luxurious and shoppers will love its extensive shopping malls which showcase all the world's top brands. Dubai's attractions don't end there. Dubai also caters to adventure lovers, who can jump in a 4x4 or on a board to speed over dunes outside the city. Local culture mustn't be forgotten either, and visitors have wonderful mosques to visit and old districts to explore. All that combined means that a flight to Dubai is sure to lead to an unforgettable holiday.

When visiting Dubai, be sure to:

  • Go to the observation deck of the Burj Khalifa, the tallest building in the world.
  • Admire the intricately beautiful Grand Mosque, which has the tallest minaret in the city.
  • Understand the local history and culture with a visit to the Dubai Museum.
  • Discover objects from the 6th century at Jumeirah Archaeological Site.
  • Go skiing – That's not a joke, the Mall of the Emirates houses a snowdome.
  • Go shopping at the Mall of the Emirates or the Dubai Mall.
  • Explore the desert surrounding the city – either by 4x4 or atop a camel.
  • Eat fantastic seafood at Dubai Marina.
  • Cool off at the Wild Wadi Waterpark.
  • Marvel at gorgeous Arabic calligraphy at Jumeirah Mosque, the biggest in the city.
  • Take a yacht tour around the artificial islands of Palm Jumeirah.
  • Haggle for souvenirs in one of the city's souks.
  • Wander around the traditional building in Bastakiya District.
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