Management

Training Course: Effective skills for HR Professionals


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MA234808

30 Jun - 4 Jul 2025

London (UK)

Hotel : Landmark Office Space - Oxford Street

Cost : 5250 € Euro

Introduction 

Human resources professionals in today's organizations are more than technical or subject matter experts. They are counselors, communicators, presenters, and problem solvers.

This Effective skills for HR Professionals training program is a logical continuation of the advancement and development made in our 'Interpersonal Skills for HR Professionals course.  Although the training program will complement the competencies developed in the course. 

Methodologies

The program uses a discussion-based approach in addressing the various topics covered combined with round table discussions, presentations, exercises, and role plays.

Training Objectives

By the end of the course, participants will be able to:

  • Explain the importance of Emotional Intelligence (EI) to HR professionals and apply simple techniques to develop their emotional quotients
  • Deliver balanced and well-structured public speeches with ease and confidence after learning how to deal with public speaking anxiety and subduing its effects
  • Describe the differences between influencing and persuading and use the best techniques in applying them in HR work-related situations
  • Apply effective creative problem-solving techniques that will help them make the right decisions at work
  • List the main differences between finance and accounting
  • Use various budgeting techniques and apply them immediately in HR-related scenarios

Target Audience

Human resources professionals or those who are about to start a career in HR as administrators, officers, or specialists. The program is also beneficial for experienced officers and managers in HR who wish to update their knowledge and skills about the latest techniques in the various behavioral competencies.

Competencies

  • Working with people
  • Presenting and communicating
  • Applying expertise and technology
  • Planning and organizing
  • Achieving goals and objectives
  • Financial acumen
  • Problem-solving
  • Decision making

 Course Content

Day1

Emotional intelligence (EI): the base for honing HR professional competencies

  • Definition of emotional intelligence
  • Self-awareness and self-management
  • The importance of EI for HR professionals
  • Developing EI competencies
  • Daily applications in the HR environment

Day 2

Public speeches and presentations

  • Purpose and objectives, different types
  • Structure of presentations
    • The three 's' rule
    • The skeleton of an effective speech
    • Powerful openings
    • Previews and transitions
    • Substance or key points
    • Reviews and closing
  • Supporting your speech
  • Public speaking anxiety and how to deal with it
  • Style of presenting
    • Body positioning, hand movement, eye contact, dress, and appearance
    • Mannerisms, verbal tics, verbal variety, and pauses

Day 3

Persuasion and influencing

  • Definition of persuasion and influencing
  • Steven Covey's circle of influence and circle of concern
  • HR application of persuasion and influencing
  • The different techniques of influence and persuasion
  • Use of techniques for different business and HR situations

Day 4

Creative problem-solving and decision making

  • Scanning, analysis, responses, and assessment
  • The problem-solving cycle
  • Creative problem solving: methods and overcoming barriers
  • Link between problem-solving and decision making
  • The 6 step process to decision making

Day 5

Understanding accounting & finance

  • Accounting versus finance
    • Accounting: recording and reporting
    • Finance: analysis and decision making
  • Understanding financial statements
    • Income statements, balance sheets, and the cash flow statement
  • Performance measurement
    • Trend analysis
    • Common size financial statements
  • Techniques of operational budgeting
    • Importance of budgeting
    • Methods of budgeting
      • Incremental budgets
      • Zero-based budgeting
      • Participative budgeting
    • Budgets as a control mechanism

Management

Training Course: Effective skills for HR Professionals


Register Now
Quick Inquiry
Discount Group Download Brochure (36)

MA234808

30 Jun - 4 Jul 2025

London (UK) - Landmark Office Space - Oxford Street

Hotel : Landmark Office Space - Oxford Street

Cost: 5250 € Euro


  About London

The UK capital of London is a city that combines the old and the new. It is as equally famous for the latest fashion and innovation as it is for its impressive heritage. London's attractions range from the Royal Palace to the DIY atmosphere of its markets. It is also a picturesque city of parks and of course, the majestic Thames River. The city extends for miles beyond its ancient core and each neighborhood has its own charming atmosphere for visitors to explore. London also wears its status as a world city proudly and the influence of different cultures is plain to see in the food and fashion of the capital.


  Things to do and places to visit in London

With so many attractions in London, anyone can find something to delight them. Art lovers will enjoy the world-renowned museums and galleries, most of which are free. Sports fans are spoilt for choice by the city's array of football clubs. Theatre and music fans have a vast list of venues to visit, whilst shopaholics have Harrods, Oxford Street, Camden and much more to look forward to after arranging flights to London.

Some unmissable London attractions include:

  • Seeing priceless masterpieces in the Tate Britain or the National Gallery.
  • Watching the changing of the guard at Buckingham Palace.
  • Visiting Trafalgar Square's famous monument.
  • Marveling at the Crown Jewels in the Tower of London.
  • Getting a bird's eye view of the city from the London Eye.
  • Tasting one of Brick Lane's famous curries.
  • Browsing the exclusive shops of Knightsbridge.
  • Visiting a market – Spitalfields for antiques, Camden for clothes or Borough Market for street food.
  • Admiring design from around the world in the Victoria and Albert Museum.
  • Looking for clues at the home of fiction's most famous detective, Sherlock Holmes.
  • Strolling through one of the lovely parks, including Hyde Park, St James' Park or Kew Gardens.
  • Eating Britain's most famous dish, fish and chips.
  • Watching the street performers in Covent Garden.
  • Enjoying the views at a South Bank cafe.
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