Course Objectives:

• Communicate organizational goals that get results
• Improve communication with your team and set expectations for yourself and your direct reports
• Adapt your leadership style to meet the needs of individual team members
• Apply delegation strategies to increase productivity and motivation
• Use effective coaching techniques to maximize your team’s performance
• Fully understand your management roles and responsibilities

Target Audience:

• If you are a Manager with up to 3 years of experience who wants to improve your management skills, this program is right for
  you.
• Typical participants are newly appointed Managers in different business units and departments (Sales, Marketing,
  Operations, Accounting & Finance, HR, Manufacturing, etc)

 Course Outlines:

Day (1)

• Performance Management
• Identify the challenges to effective performance management
• Understand and conduct performance planning, facilitation, and evaluation
• Practice the skill of setting goals, providing effective feedback and conducting alignment discussions
• Effective Communication
• Recognize what effective communication really is

Day (2)

• Understand the communication process
• Know the barriers that can cause derailment and misunderstanding
• Identify the relative importance of face-to-face communication
• Get a firm grasp of the five building blocks of managerial communication
• Learn to match the right communication method with your communication goal

Day (3)

• Identify the challenges and practices when communicating virtually
• Understanding and Appreciating Leadership: The Art of Influencing Others
• How to develop people, value differences and encourage honest communication
• Develop your leadership style to gain commitment from employees
• Match your leadership style to your developmental needs and task at hand

Day (3)

• Coaching for Performance
• How does coaching develop, enhance and achieve goals
• Know the requirements and importance of coaching
• Practice coaching and correcting difficult and challenging behaviors
• Identify the differences between coaching and discipline
• Creating a Motivational Climate

Day (4)

• Define motivation and your role in creating a motivational setting
• The cost of demotivation and disengagement
• Recognize important elements of the motivational process
• Create your own practice for building a motivational climate
• Delegation for Growth and Development

Day (5)

• Understand the different types of delegation
• Know the benefits and challenges of delegation
• Recognize your comfort with a delegation
• How to conduct an effective delegation conversation
• Practice your delegation skills