Introduction

The world is packed with information; and most organizations struggle to recognize what information they have, why they need it, how long they need it for, and if it has any value. Furthermore, changes in the law, such as the recent changes in the UAE employment law, often call for tighter controls on contract documentation, and lead to a need for enhanced management of human resource and contract records. In addition, electronic information is under threat from cyber-attack and personal information is at risk of exposure. As such, the development and implementation of a records management program that includes document control methods to identify, secure, and protect critical information, is necessary for every organization.

This course conveys practical methods for identifying and developing the systems of records management and document control that an organization needs. By the end, each participant will have a plan of action as well as the necessary skills to assist with the development and implementation of an appropriate program for managing their organization’s documents, records, and information.

Course Methodology of Documents and Records Management

This course is highly interactive and utilizes methodology including group discussions, case studies, videos, participant presentations, and problem-solving scenarios.

Course Objectives of Documents and Records Management

By the end of the course, participants will be able to:

• Develop a records management program to enhance the value of the organization’s information and reduce risk and cost
• Develop document control methods to identify, secure, protect and retain critical information
• Apply regulations and standards to the management of information for compliance
• Identify risks associated with poor management of information to reduce penalties and cost
• Develop an information asset register to identify critical information within their organization

Target Audience of Documents and Records Management

This course is designed for individuals who manage, or who are involved with, any aspect of document control and records management. This includes records and information managers, in-house counsel, privacy officers, information security and protection managers, litigation and discovery staff, compliance officers, internal auditors, IT and enterprise content management professionals, and administrative managers.

It has been specifically designed to support activities across all types and sizes of organizations and sectors working locally and globally.

Target Competencies of Documents and Records Management

• Records Management
• Document control
• Information management
• Information asset identification
• Business case development