Management

Training Course: Correspondence, Etiquette, Protocols, and the Art of Dealing with VIPs


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MA235084

30 Jun - 4 Jul 2025

London (UK)

Hotel : Landmark Office Space - Oxford Street

Cost : 5250 € Euro

Introduction


Through the program of correspondence, etiquette, protocols, and the art of dealing with VIPs, the participants will learn about the most important goals and benefits. Introducing the concept of administrative correspondence and its foundations and principles. In addition to introducing the concept of etiquette and protocols and their importance in dealing with VIPs.


Objectives

 

  • Enhancing written communication skills in administrative correspondence.
  • Introducing the participants to the concepts of etiquette, protocols, and the art of dealing with VIPs.
  • Developing the ability to write letters of welcome and farewell to senior guests.
  • Enhancing public speaking skills in official events and in the presence of dignitaries.

 

Target Audience

  • New employees and those with limited experience in administrative writing and dealing with VIPs.
  • Employees who wish to develop their written communication and public speaking skills.

 

Training program outline

Day 1: Administrative correspondence

  • Definition of administrative correspondence and its importance.
  • Fundamentals of administrative writing and its application.
  • Effective administrative letter-writing skills.
  • Dealing with administrative responses, classifying them, and conducting follow-up.

Day 2: Etiquette and Protocols

  • Definition of etiquette and its importance in government and private institutions.
  • Social protocols and their importance in dealing with senior guests.
  • The art of welcoming and farewell and its foundations on official occasions.
  • How to deal with large guests and meet their needs.
  • Preparing the venue and organizing parties and official events.

Day 3: The Art of Dealing with VIPs

  • Defining VIPs, their types, and distinctive features.
  • Understanding the thinking style of senior figures and how to deal with them.
  • How to prepare to meet VIPs and make the necessary preparations.
  • How to prepare for conversations with VIPs and set goals.
  • How to deal with potential difficulties when dealing with VIPs.

Day 4: Speaking at Official Events

  • Definition of speech and speaking on official occasions and their importance.
  • Public speaking skills and their application in delivering and speaking at official events.
  • Analyze the target audience and ensure that objectives are achieved.
  • Preparing content for speeches and speeches in official events.
  • Training in speaking at official events and receiving questions.

Day 5: Practice and Practical Application

  • Applying written communication skills, speaking, and speaking in official events.
  • A practical exercise on etiquette, protocols, and the art of dealing with VIPs.
  • Simulation of a real situation, dealing with senior guests, and applying the skills of dealing with them.
  • Evaluate individual performance and discuss practical application results and notes.

Management

Training Course: Correspondence, Etiquette, Protocols, and the Art of Dealing with VIPs


Register Now
Quick Inquiry
Discount Group Download Brochure (36)

MA235084

30 Jun - 4 Jul 2025

London (UK) - Landmark Office Space - Oxford Street

Hotel : Landmark Office Space - Oxford Street

Cost: 5250 € Euro


  About London

The UK capital of London is a city that combines the old and the new. It is as equally famous for the latest fashion and innovation as it is for its impressive heritage. London's attractions range from the Royal Palace to the DIY atmosphere of its markets. It is also a picturesque city of parks and of course, the majestic Thames River. The city extends for miles beyond its ancient core and each neighborhood has its own charming atmosphere for visitors to explore. London also wears its status as a world city proudly and the influence of different cultures is plain to see in the food and fashion of the capital.


  Things to do and places to visit in London

With so many attractions in London, anyone can find something to delight them. Art lovers will enjoy the world-renowned museums and galleries, most of which are free. Sports fans are spoilt for choice by the city's array of football clubs. Theatre and music fans have a vast list of venues to visit, whilst shopaholics have Harrods, Oxford Street, Camden and much more to look forward to after arranging flights to London.

Some unmissable London attractions include:

  • Seeing priceless masterpieces in the Tate Britain or the National Gallery.
  • Watching the changing of the guard at Buckingham Palace.
  • Visiting Trafalgar Square's famous monument.
  • Marveling at the Crown Jewels in the Tower of London.
  • Getting a bird's eye view of the city from the London Eye.
  • Tasting one of Brick Lane's famous curries.
  • Browsing the exclusive shops of Knightsbridge.
  • Visiting a market – Spitalfields for antiques, Camden for clothes or Borough Market for street food.
  • Admiring design from around the world in the Victoria and Albert Museum.
  • Looking for clues at the home of fiction's most famous detective, Sherlock Holmes.
  • Strolling through one of the lovely parks, including Hyde Park, St James' Park or Kew Gardens.
  • Eating Britain's most famous dish, fish and chips.
  • Watching the street performers in Covent Garden.
  • Enjoying the views at a South Bank cafe.
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