Introduction
It has been said that all business is a conversation and that it is the ability of people at all levels in an organization to create and maintain a rich conversation with each other and with other businesses that ultimately create business success. That "conversation" relies on excellent communication skills. The best and most charismatic leaders are abundantly skilled communicators, able to coordinate and lead their teams because they create an environment in which others genuinely want to work. The best and most skilled coordinators are able to manage time, people and priorities, influence at all levels, and still display a sense of leadership which makes others want to follow them.
Course Objectives of Communication, Coordination & Leadership
By the end of the program delegates will:
- Have raised their self‐awareness to understand their strengths and skills gaps as leaders and coordinators
- Have learnt practical ways of addressing their skills gaps
- Understand the subjective experience of others and how to respond to it
- Be able to demonstrate advanced communication skills, both verbally and non‐verbally
- Be able to coordinate people, events and projects with confidence
- Be able to manage time and teams effectively
- Understand what motivates people at work and how to increase their motivation
- Be aware of the latest leadership theories and their practical application in the workplace
Course Process of Communication, Coordination & Leadership
Throughout the course, we use accelerated learning techniques to aid learning and foster recall. Our methodology incorporates forums, business games, small group activities, reflective periods, facilitated plenary discussions, and presentations. The focus is very much on experiential learning - by engaging all their senses, delegates are able to learn more effectively. Everything the delegates learn will be based on proven principles and leadingedge theories drawn from a range of disciplines, including psychology, management, and leadership best practice, NLP, anthropology, and linguistics. Many of the activities will allow delegates to share their real working experiences and thus learn from each other.
Course Benefits of Communication, Coordination & Leadership
Delegates will develop enriched communication skills which they can use both in their working and personal lives. They will understand at a deep level the need for and practical skills of, the effective coordinator and charismatic leader.
Course Results of Communication, Coordination & Leadership
Tradition has it that leadership comes from a hierarchical position. In reality, leadership is more a reflection of mindset, and natural leaders will emerge at all levels of an organization. Delegates returning from this course will have developed an understanding of the mindset of the effective leader and learned practical techniques to develop their coordination and leadership skills back in the workplace. Effective leadership and coordination boost workplace morale and spawn productivity. Whether or not the delegates are considered "leaders" within their organizational hierarchy, their ability to coordinate events, people and projects will have a significant impact on the productivity of both of the delegates and of their teams.
Core Competencies of Communication, Coordination & Leadership
- Enhanced communication skills for leadership and influence
- Coordination skills ‐ time, people and projects
- Understanding and application of emotional intelligence in leadership
- Motivating others
- Personal impact and influence
Course Outlines of Communication, Coordination & Leadership
Day One
Who do you think you are?
- Self‐awareness
- Personal profiling
- Assessing your current leadership style
- Assessing your abilities as a coordinator
- Your preferred team role
- Your own communication style
Day Two
Enriching Your Communication Skills
- Subjective experience and communication
- Advanced language patterns for influence
- Questioning and listening skillfully
- Motivation and behavioral drivers
- Hygiene factors and motivators
- Glasser's innate drivers
- Filters of experience
- The emotional loop
Day Three
The Skills of the Coordinator
- Time management
- Prioritization
- Team working skills
- Essentials of project management
- Meeting management
- Effective use of IT to support coordination activities
Day Four
The Modern Leader
- The 10 bits of intelligence
- Exploring emotional intelligence
- Emotional intelligence and leadership
- Theory X and Theory Y ‐ push and pull leadership
- Values and leadership
- The culture of your organization
Day Five
Communicating, Coordinating and Leading
- What do people say about your team ‐ and what do you want them to say?
- Key challenges for your team and how to meet them
- Case study ‐ communicating, coordinating and leading in practice
- Personal action planning
About Paris
Lying on the River Seine, Paris is commonly referred to as the city for lovers, but it's actually a fantastic place for anyone to visit and explore. It's full of history, art, literature and amazing architecture for starters, but is also well known as being home to high fashion, which makes it a popular shopping destination. Visitors to the French Capital will find both high-end designer stores and quirky boutiques. The attractions of Paris range for art museums to shopping to simply taking a walk and soaking up the atmosphere. To top it all off, Paris has plenty of superb food and drink, in case there weren't already enough reasons to travel to Paris.
Things to do and places to visit in Paris
Anyone who travels to Paris is in for a treat, as it is a beautiful city full of atmosphere. Many of Paris' attractions are world-famous, but it's also a city where you can find hidden gems. Taking a flight to Paris for a short visit is really like visiting a number of different cities, as all of its neighbourhoods, or arrondissements, have their own distinct character. Examples include the medieval Latin Quarter and the bohemian Marais. Each and every one is worth exploring.
Great things to do in Paris include:
- Checking out the views from the top of the Eiffel Tower.
- Seeing renowned masterpieces, including the Mona Lisa in the Louvre.
- Taking a tour of the impressive, albeit slightly creepy, Paris Catacombs.
- Marvelling at the beautiful Notre Dame Cathedral.
- Browsing the designer stores around the Champs-Elysees.
- Munching snails in one of the city's haute cuisine eateries.
- Visiting the graves of luminaries including Oscar Wilde and Jim Morrison at Pere Lachaise Cemetery.
- Admiring the imposing Arc de Triomphe.
- Wandering around the boutiques of the Marais district.
- Watching the famous Paris St-Germain football team play.
- Taking in the Impressionist art at the Musee D'Orsay.
- Watching the world go by from a cafe terrace.
- Visiting the distinctive Centre Georges Pompidou.