16 - 27 Jun 2025
Cape Town (South Africa)
Hotel : DoubleTree by Hilton Cape Town - Upper Eastside
Cost : 9520 € Euro
This highly interactive program has a dual focus. Week one combines communication and interpersonal skills and reveals tried and tested tools used by many blue-chip companies that generate successful personal and organizational outcomes. Delegates will explore their own behavioral and leadership styles and learn how to fully engage and develop employees by using state of the art techniques grounded in Neuro-Linguistic Programming (NLP), Emotional Intelligence(EI), and psychometric testing.
Week two explores the practical art of communicating to groups and larger audiences. In today's business world, presenting with clarity and confidence is an increasingly valued leadership skill, yet many people have a fear of communicating with larger groups and audiences. This course will take the stress out of presenting by offering a series of strategies that facilitate perfect presentations and give the presenter commanding presence. The program is highly practical. Delegates will have ample opportunity to practice in a supportive environment. They will learn how to structure their materials and to create engaging presentations that inform, educate, and entertain their audiences. The use of effective body language, the importance of tone and projection and the paramount need to make a good early impression are all areas considered to ensure a comprehensive understanding of the principles of communicating to larger audiences.This course is progressive, it builds on existing communication skills, the learning of week one, and structured practical sessions supported by peer and instructor feedback.
Workshop highlights are:
A hugely interactive and practically based communication experience
A highly supportive environment, in which each delegate can experiment with their learning and gain valuable feedback
Tried and tested communication techniques are employed to generate tangible and immediate improvement; genuine progression is clearly observed
Delegates will leave with greater confidence to face their audiences and an action plan for “commanding presence”. They will have the knowledge of how to deliver impressive engaging performances that will mark them out as exceptional employees and will add value to the organization
Module 1 - Advanced Communication & Interpersonal Skills
Module 2 - Advanced Presentation Skills
The goals of this program are to:
Develop communication skills and abilities which can be put to immediate use in the workplace
Recognize personal communication styles and behavioral preferences that impact the influence we have on other people and groups
Develop strategies for creating a positive work environment and mage conflict effectively
Recognize differing behavioral styles and learn to adapt to them in order to build lasting rapport
Identify the essential components of a great presentation and how to implement them in practice
Learn to use appropriate body language, voice, and tone in order to create a positive and lasting first impression in every situation and presentation
Build a commanding presence to communicate with impact and influence
The seminar is carefully designed to address all styles of learning and to engage participants fully. Lectures and discussions are either preceded or followed by powerful individual or group exercises. These exercises provide opportunities for personal participation in real situations. This process makes training fun-filled, fast-paced, challenging and empowering. This seminar uses the cutting edge skills of Neuro-Linguistic Programming and Emotional Intelligence to open your mind to how people think. In week two these skills are applied and employed to the art of presenting. Practical sessions enable the delegate to prepare and deliver compelling presentations that engage their target audience. Participants learn how to create and deliver presentations to peers, management and clients. Emphasis is on delivering presentations that are designed to meet the needs of the audience and speaker. This workshop is highly practical, giving participants the opportunity to practice their presenting skills in a supportive atmosphere. DVD recording facilities offer a powerful option for advanced reflection on personal performance.
Delegates will:
Be able to construct an impressive, engaging presentation from preparation to delivery.
Learn to tailor their message to the needs of the audience
Learn to project the voice with confidence and effect
Pace a presentation to increase clarity, enhance presence and hold the attention of an audience
Develop greater confidence to deliver business presentations to teams, organizations and clients
Learn effective use of visual aids
Delegates will:
Develop the essential skills for leadership and for communicating as a leader
Understand the innovative business tools of NLP, Emotional Intelligence and behavioral techniques and be able to model those skills when working with others
Demonstrate confidence in front of colleagues, customers and friends
Utilize crystal clear communication models in order to maintain rapport
Learn to use appropriate body language, voice and tone in order to create a positive and lasting first impression in every situation
Be able to construct an impressive, engaging presentation from preparation to performance aligned to audience needs
Learn to project the voice with confidence and effect
Pace a presentation to increase clarity, enhance presence and hold the attention of an audience
Learn effective use of visual aids
NLP and Emotional Intelligence
Problem Solving and Decision Making
Communication and Interpersonal Skills
Self-awareness
Assertive presence
Business presentation skills
Planning and Organising
Module 1:
Advanced Communication & Interpersonal Skills
Day 1: How to Build Lasting Rapport
The art of building lasting rapport
How to identify behavioral traits and react to them
How to modify your own behavior to match other’s
Sharpen your senses to the signals others are sending you
Connect with colleagues and clients at a level that creates deeper trust and commitment
Step into another person’s shoes to better appreciate their experiences and motivations
Read body language in order to understand how others are thinking and responding to you
Day 2: Self Awareness
Key concepts of NLP
The relationships between NLP and Emotional Intelligence
Connecting your feelings for greater self-awareness
Eliciting emotions
Noticing your unconscious messages and following your intuitions
Self-talk and what it means
Maslow’s Hierarchy of Needs
Internal and external referencing
Day 3: Crystal Clear Communication
Powerful listening and questioning techniques
Thinking patterns
Filters to communication
The use of Metaphors
Sub-modalities
Perceptual positions
Climates of trust
Well-formed outcomes
Communication exercises
Day 4: Empathy
Review how to sharpen your senses to the signals others are sending you
Communicating first impressions
The secrets of body language
How we communicate
Filters to communication
Understanding the science of lying
Learning Styles
Modeling – how others do things
Day 5: Motivation
Logical levels of change
The importance of values in motivation
Eliciting values for yourself and your organization
The secrets of motivation
Setting goals that motivate
Creating a positive future for your organization
Testing your well-formed outcomes
Stepping into the future
Module 2:
Advanced Presentation Skills
Day 6: The building blocks of effective business presentations
To fail to prepare is to prepare to fail
Fears and concerns about presenting
Working together and the feedback process
Pre-prepared presentation on the subject of personal choice. Presentation
Key learning’s and outcomes
Organizing your presentation – Who? What? and Why?
Day 7: Giving structure to your business presentation
Who is your audience? What are their needs?
Key elements of the message and why required?
Structuring the message: the BOMBER process (bang/ opening/ message/bridge/ examples/ recap)
Brainstorming materials
Stage management, the physical environment and visual aids (i)
Practical Presentation II: opportunity to repeat delivery of I or differing choice
Day 8: The psychology of presenting: controlling self, stress and emotions
Top ten fears – irrational fears of presenting
Handling nervous reactions
Vocal projection: stories and anecdotes
The psychology of presenting (left and right brain) and maintaining audience interest
VHF –NLP -engaging the audience lighthouse techniques
Planning for presentation III
Day 9: Business presentations with style
Managing your audience
Handling difficult questions
Handling difficult people!
Practical Presentation III
Video Feedback: the power of the captured image!
Personal Reflections of presentation
Day 10: Fine-tuning for perfect presenting
Assessing personal performance
Advanced tools to involve the audience
Top Ten closing tips for business presenting
Self-belief: Positive affirmations about presenting
Business performance coaching for success
Action planning for the personal, team and organizational improvement