Introduction:

This 5-day training program is designed for professionals seeking to gain certification as a Certified Tester in Usability Testing (CT-UT). The program equips participants with a deep understanding of usability testing principles, methodologies, and tools. It focuses on evaluating user experience (UX), usability assessment techniques, and real-world application scenarios. Participants will gain practical skills to ensure software solutions meet user expectations and usability standards.

Objectives:

By the end of this training, participants will be able to:

1. Understand the fundamentals of usability testing and its role in software quality.

2. Plan, design, and execute usability tests effectively.

3. Analyze usability test results and provide actionable recommendations.

4. Utilize usability testing tools and techniques to enhance user experience.

5. Prepare for the CT-UT certification exam.

Target Audience:

This program is ideal for:

• Software Testers

• UX/UI Designers

• Quality Assurance Professionals

• Software Developers

• Project Managers

• Anyone involved in usability and user experience testing.

Outlines:

Day 1:

Introduction to Usability Testing

• Understanding Usability and User Experience (UX)

• The role of usability testing in software development

• Key concepts and principles of usability testing

• Standards and guidelines for usability (ISO and industry-specific standards)

• Introduction to the CT-UT certification framework

Day 2:

Planning and Designing Usability Tests

• Identifying test objectives and user requirements

• Creating test plans and scenarios

• Selecting appropriate test participants

• Designing test environments and protocols

• Tools and software for usability testing

Day 3:

Conducting Usability Testing

• Preparing for the usability test: logistics and communication

• Moderated vs. unmoderated testing techniques

• Remote usability testing methods

• Recording and documenting usability testing sessions

• Overcoming common challenges during usability tests

Day 4:

Analyzing and Reporting Usability Test Results

• Analyzing qualitative and quantitative data

• Identifying usability issues and prioritizing findings

• Creating actionable recommendations for improvement

• Writing usability test reports: structure and best practices

• Presenting results to stakeholders

Day 5:

Certification Preparation and Practical Application

• Review of CT-UT exam topics and structure

• Practice exam questions and discussion

• Practical exercises: Conducting a usability test from start to finish

• Group discussions and knowledge sharing

• Closing session: Key takeaways and final preparation tips