Introduction:
The Certified Business Process Leader program is designed to provide participants with the knowledge, skills, and tools to effectively manage business processes within their organization. This program is designed for individuals who are responsible for managing, improving, and optimizing business processes.
Objectives:
The primary objectives of this training program are to:
- Understand the role and importance of business process management in achieving organizational goals.
- Develop the skills necessary to identify, analyze, and improve business processes.
- Learn how to design and implement effective business process improvement initiatives.
- Understand the key success factors for managing business processes and how to measure their effectiveness.
- Learn how to apply tools and techniques to optimize business processes and achieve operational excellence.
Target Audience:
This program is designed for business professionals who are responsible for managing, improving, and optimizing business processes, including:
- Business process managers
- Business analysts
- Project managers
- Quality assurance professionals
- Operations managers
- IT professionals
- Continuous improvement specialists
Outlines:
Day 1:
Introduction to Business Process Management
- Introduction to business process management
- Benefits of business process management
- The role of the business process leader
- Business process management frameworks
Day 2:
Identifying and Analyzing Business Processes
- Identifying business processes
- Analyzing business processes
- Key performance indicators (KPIs)
- Process mapping and modeling techniques
Day 3:
Designing and Implementing Business Process Improvements
- Designing business process improvements
- Implementation planning and execution
- Change management and stakeholder engagement
- Managing process improvement projects
Day 4:
Measuring and Managing Business Processes
- Measuring process performance
- Process improvement tools and techniques
- Business process automation
- Managing process performance over time
Day 5:
Optimizing Business Processes and Achieving Operational Excellence
- Continuous improvement methodologies
- Lean principles and techniques
- Six Sigma methodology
- Creating a culture of continuous improvement
- Final exam and certification review
About Barcelona
Barcelona, the main city of Catalonia on Spain's east coast, is known for its fantastic weather and proud local culture. It is also Spain's second largest city and has all the cosmopolitan trappings you would expect. Among Barcelona's many attractions are the delicious seafood, stunning architecture and vibrant atmosphere. It began life as a Roman city and has remained important ever since. Today, it is a buzzing city offering more than enough reasons to look for flights to Barcelona. Between UNESCO World Heritage Sites, famous sports teams plus great food, there's no shortage of ways to amuse oneself.
Things to do and places to visit in Barcelona
Barcelona really does have something for everyone. The attractions of Barcelona include beautiful beaches to relax on, almost endless historical locations to explore, all the shops you could ever wish for, one of the world's most admired football clubs and world-class eateries - you may never want to leave. Luckily, with so much to do the city's compactness makes it easy to explore. Simply wandering through the streets is a great way to soak up the atmosphere.
Just some of the great things to do in Barcelona include:
- Marvel at Gaudi's masterwork, the Sagrada Familia.
- Sample the wide range of tapas in Barcelona's bars.
- See the somewhat surreal architecture of Antoni Gaudi.
- Wander through Park Guell, which offers great views over the city and out to sea.
- See the Cubist master’s early work in the Picasso Museum.
- Get lost in the winding streets of the Gothic Quarter, known locally as the Barri Gotic.
- Browse the upmarket shops along the Passeig de Gracia.
- Soak up the tranquil atmosphere in the Cathedral of the Sea.
- Watch the silky skills of FC Barcelona in a game at the Camp Nou.
- Enjoy authentic paella with fresh seafood.
- Climb Montjuic for spectacular views.