Leadership & Strategic

Training Course: Certified business process leader


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LS235052

23 - 27 Jun 2025

Kuala Lumpur (Malaysia)

Hotel : Royale Chulan Kuala Lumpur

Cost : 5250 € Euro

Introduction:

The Certified Business Process Leader program is designed to provide participants with the knowledge, skills, and tools to effectively manage business processes within their organization. This program is designed for individuals who are responsible for managing, improving, and optimizing business processes.

 

Objectives:

The primary objectives of this training program are to:

  • Understand the role and importance of business process management in achieving organizational goals.
  • Develop the skills necessary to identify, analyze, and improve business processes.
  • Learn how to design and implement effective business process improvement initiatives.
  • Understand the key success factors for managing business processes and how to measure their effectiveness.
  • Learn how to apply tools and techniques to optimize business processes and achieve operational excellence.

 

Target Audience:

This program is designed for business professionals who are responsible for managing, improving, and optimizing business processes, including:

  • Business process managers
  • Business analysts
  • Project managers
  • Quality assurance professionals
  • Operations managers
  • IT professionals
  • Continuous improvement specialists

 

Outlines:

 

Day 1:

Introduction to Business Process Management

  • Introduction to business process management
  • Benefits of business process management
  • The role of the business process leader
  • Business process management frameworks

 

Day 2:

Identifying and Analyzing Business Processes

  • Identifying business processes
  • Analyzing business processes
  • Key performance indicators (KPIs)
  • Process mapping and modeling techniques

 

Day 3:

Designing and Implementing Business Process Improvements

  • Designing business process improvements
  • Implementation planning and execution
  • Change management and stakeholder engagement
  • Managing process improvement projects

 

Day 4:

Measuring and Managing Business Processes

  • Measuring process performance
  • Process improvement tools and techniques
  • Business process automation
  • Managing process performance over time

 

Day 5:

Optimizing Business Processes and Achieving Operational Excellence

  • Continuous improvement methodologies
  • Lean principles and techniques
  • Six Sigma methodology
  • Creating a culture of continuous improvement
  • Final exam and certification review

Leadership & Strategic

Training Course: Certified business process leader


Register Now
Quick Inquiry
Discount Group Download Brochure (36)

LS235052

23 - 27 Jun 2025

Kuala Lumpur (Malaysia) - Royale Chulan Kuala Lumpur

Hotel : Royale Chulan Kuala Lumpur

Cost: 5250 € Euro


  About Kuala Lumpur

If you are not the type to laze around during your vacation and prefer a full schedule, visiting a capital city is a good idea! You won’t be short of activities to fill your days and may choose from museums, shops, amusement parks, theaters, restaurants, or even festivals. Don’t know where to go? Look no further! Kuala Lumpur, in Malaysia, has a wide range of things to do there. Whether traveling alone, with someone else, your family, or even friends, you will surely find what to do.

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