Leadership & Strategic

Training Course: Certified business process leader

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22 - 26 Jul 2024

London (UK)

Hotel : Landmark Office Space - Oxford Street

Cost : 5250 € Euro


The Certified Business Process Leader program is designed to provide participants with the knowledge, skills, and tools to effectively manage business processes within their organization. This program is designed for individuals who are responsible for managing, improving, and optimizing business processes.



The primary objectives of this training program are to:

  • Understand the role and importance of business process management in achieving organizational goals.
  • Develop the skills necessary to identify, analyze, and improve business processes.
  • Learn how to design and implement effective business process improvement initiatives.
  • Understand the key success factors for managing business processes and how to measure their effectiveness.
  • Learn how to apply tools and techniques to optimize business processes and achieve operational excellence.


Target Audience:

This program is designed for business professionals who are responsible for managing, improving, and optimizing business processes, including:

  • Business process managers
  • Business analysts
  • Project managers
  • Quality assurance professionals
  • Operations managers
  • IT professionals
  • Continuous improvement specialists




Day 1:

Introduction to Business Process Management

  • Introduction to business process management
  • Benefits of business process management
  • The role of the business process leader
  • Business process management frameworks


Day 2:

Identifying and Analyzing Business Processes

  • Identifying business processes
  • Analyzing business processes
  • Key performance indicators (KPIs)
  • Process mapping and modeling techniques


Day 3:

Designing and Implementing Business Process Improvements

  • Designing business process improvements
  • Implementation planning and execution
  • Change management and stakeholder engagement
  • Managing process improvement projects


Day 4:

Measuring and Managing Business Processes

  • Measuring process performance
  • Process improvement tools and techniques
  • Business process automation
  • Managing process performance over time


Day 5:

Optimizing Business Processes and Achieving Operational Excellence

  • Continuous improvement methodologies
  • Lean principles and techniques
  • Six Sigma methodology
  • Creating a culture of continuous improvement
  • Final exam and certification review

Leadership & Strategic

Training Course: Certified business process leader

Register Now
Quick Inquiry
Discount Group Download Brochure (7)


22 - 26 Jul 2024

London (UK) - Landmark Office Space - Oxford Street

Hotel : Landmark Office Space - Oxford Street

Cost: 5250 € Euro

  About London

The UK capital of London is a city that combines the old and the new. It is as equally famous for the latest fashion and innovation as it is for its impressive heritage. London's attractions range from the Royal Palace to the DIY atmosphere of its markets. It is also a picturesque city of parks and of course, the majestic Thames River. The city extends for miles beyond its ancient core and each neighborhood has its own charming atmosphere for visitors to explore. London also wears its status as a world city proudly and the influence of different cultures is plain to see in the food and fashion of the capital.

  Things to do and places to visit in London

With so many attractions in London, anyone can find something to delight them. Art lovers will enjoy the world-renowned museums and galleries, most of which are free. Sports fans are spoilt for choice by the city's array of football clubs. Theatre and music fans have a vast list of venues to visit, whilst shopaholics have Harrods, Oxford Street, Camden and much more to look forward to after arranging flights to London.

Some unmissable London attractions include:

  • Seeing priceless masterpieces in the Tate Britain or the National Gallery.
  • Watching the changing of the guard at Buckingham Palace.
  • Visiting Trafalgar Square's famous monument.
  • Marveling at the Crown Jewels in the Tower of London.
  • Getting a bird's eye view of the city from the London Eye.
  • Tasting one of Brick Lane's famous curries.
  • Browsing the exclusive shops of Knightsbridge.
  • Visiting a market – Spitalfields for antiques, Camden for clothes or Borough Market for street food.
  • Admiring design from around the world in the Victoria and Albert Museum.
  • Looking for clues at the home of fiction's most famous detective, Sherlock Holmes.
  • Strolling through one of the lovely parks, including Hyde Park, St James' Park or Kew Gardens.
  • Eating Britain's most famous dish, fish and chips.
  • Watching the street performers in Covent Garden.
  • Enjoying the views at a South Bank cafe.
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