11 - 15 Aug 2025
Kuala Lumpur (Malaysia)
Hotel : Royale Chulan Kuala Lumpur
Cost : 6000 € Euro
The Business Process Model and Notation (BPMN) training program, designed by Global Horizon Training Center, is crafted to provide professionals with a structured and practical understanding of modeling and improving business processes using the BPMN 2.0 standard. BPMN has become the global language for business process modeling, enabling clear communication between business analysts, process owners, technical developers, and stakeholders.
By the end of this course, participants will be able to:
Understand the principles and benefits of business process modeling.
Learn the syntax and semantics of BPMN 2.0 elements and notations.
Analyze, map, and optimize organizational processes using BPMN diagrams.
Apply different BPMN diagram types: collaboration, choreography, and conversation models.
Interpret and create end-to-end business process models suitable for both business and technical audiences.
Integrate BPMN models into process improvement initiatives, automation tools, and digital transformation strategies.
Expert-led presentations and real-life industry examples
Step-by-step modeling demonstrations using BPMN tools (e.g., Signavio, Bizagi, Camunda)
Hands-on individual and group exercises on business process modeling
Scenario-based workshops simulating process optimization
Live analysis of organizational case studies
Review sessions and quizzes to reinforce learning
By implementing BPMN practices, organizations will:
Achieve consistent and standardized process documentation across departments
Improve cross-functional communication and stakeholder collaboration
Reduce errors and inefficiencies in process execution
Enhance business agility by enabling faster adaptation to changes
Support digital transformation through automation-ready process models
Lay the foundation for integration with Business Process Management Systems (BPMS) and workflow automation tools
This course is ideal for:
Business analysts and process modelers
IT and system analysts
Process improvement and Lean Six Sigma professionals
Project managers and transformation leaders
ERP/CRM consultants and developers
Anyone involved in documenting, analyzing, or improving business processes
Day 1: Introduction to BPM and BPMN
Fundamentals of Business Process Management
BPM lifecycle: design, model, execute, monitor, optimize
Introduction to BPMN 2.0
Benefits of using BPMN for business and IT alignment
Key concepts: pools, lanes, flow objects, artifacts
Day 2: BPMN Elements and Syntax – Core Notations
Events: start, intermediate, end (message, timer, error)
Activities: tasks and sub-processes
Gateways: exclusive, inclusive, parallel
Connecting objects: sequence flow, message flow, association
Swimlanes: pools and lanes for defining responsibilities
Practical exercise: Diagramming a recruitment process
Day 3: Advanced BPMN Constructs
Event-based gateways and boundary events
Looping and multi-instance activities
Transaction subprocesses and compensation
Error and escalation handling
Using data objects, annotations, and groups
Day 4: Collaboration and Choreography Diagrams
Modeling process collaboration between organizations (B2B)
Choreography vs. orchestration
Conversation diagrams: visualizing high-level interactions
BPMN in service-oriented architecture (SOA) and APIs
Real-world case study: Supply chain collaboration process
Day 5: BPMN in Practice – Simulation, Tools, and Automation
Selecting BPMN modeling tools (overview and comparison)
Validating and simulating process models
From modeling to automation: integrating with BPMS and workflow engines
Process performance metrics and continuous improvement
Capstone project: Model and optimize a business-critical process
Final review, assessment, and certificate distribution