Introduction

This Billing and Revenue Management Convergent Charging Solution: Functional Overview Ed 1 training is designed for implementation teams who want to develop a broad understanding of Billing and Revenue Management Convergent Charging capabilities. Dive into the BRM Solution architecture, while getting a functional overview of the different components.

Participants in this training program will learn to:

• Create and manage customer accounts.
• Create pricing plans and online and offline charging scenarios.
• Bill customers and manage payments.
• Perform revenue analysis.
• Explain revenue analysis methods.
• Describe Accounts Receivable actions in BRM.

Target Audience

This course is intended for:

• Analyst
• Developer
• End User
• Implementer
• Manager
• System Integrator

Training Objectives

• Review the overall BRM Solution Architecture and functional footprint of the solution
• Describe pricing concepts and pricing model hierarchy
• Describe how BRM applications manage customers
• Explain account balances in BRM
• Explain offline and online charging processes
• Describe billing in BRM

Training Outlines

Day 1: BRM CCS Overview & Pricing Fundamentals

Overview of Oracle Communications BRM Convergent Charging Solution
Use Case Scenario
Introduction to Pricing Concepts
Pricing Components and Hierarchy
Overview of Pricing Design Center

Day 2: Customer & Subscription Management

Registering Customers
Account Groups
Subscription Features in BRM Convergent Charging
Managing Customer Accounts
Account Balances
Account Balance Top-ups

Day 3: Charging & Usage Monetization

Introduction to Charging Workflow
Elastic Charging Engine (ECE) Features
Monetizing Service Usage
Mediating Service Usage
Introduction to Mediation
Policy Management Overview

Day 4: Billing Process & Revenue Cycle

BRM Billing Concepts
Accounting Cycle and Billing Cycle
BRM Billing Options
Key Billing Processes
Introduction to Accounts Receivable

Day 5: Payments & Revenue Management

Accounts Receivable Actions Overview
Payment Processing
Payment Allocation
Revenue Assurance Concepts
Suspense Management
Oracle Communications Analytics Overview