Introduction

This Billing and Revenue Management Convergent Charging Solution: Functional Overview Ed 1 training is designed for implementation teams who want to develop a broad understanding of Billing and Revenue Management Convergent Charging capabilities. Dive into the BRM Solution architecture, while getting a functional overview of the different components.

Participants in this training program will learn to:

• Create and manage customer accounts.
• Create pricing plans and online and offline charging scenarios.
• Bill customers and manage payments.
• Perform revenue analysis.
• Explain revenue analysis methods.
• Describe Accounts Receivable actions in BRM.

Personal Benefits

After taking this course, you will have:

• A deep understanding of end-to-end processes pertaining to services in the communications industry.
• Work with new tools and applications.

Prerequisites

UNIX/LINUX

Target Audience

This course is intended for:

• Analyst
• Developer
• End User
• Implementer
• Manager
• System Integrator

Training Objectives

• Review the overall BRM Solution Architecture and functional footprint of the solution
• Describe pricing concepts and pricing model hierarchy
• Describe how BRM applications manage customers
• Explain account balances in BRM
• Explain offline and online charging processes
• Describe billing in BRM

Training Outlines

Introduction to Oracle Communication Billing and Revenue Management Convergent Charging Solution

• Overview of BRM CCS
• Use Case Scenario

Introduction to Pricing

• Pricing Concepts
• Pricing Components and Their Hierarchy
• Overview of Pricing Design Center

Managing Customers and Subscriptions

• Registering Customers
• Account Groups
• Subscription Features of BRM Convergent Charging Solution

Managing Account Balances

• Account Balances
• Account Balance Top-ups

Monetizing Service Usage

• Introduction to Charging Workflow
• Features of Elastic Chargine Engine (ECE)

Mediating Service Usage

• Introduction to Mediation
• Overview of Policy Management

Introduction to Billing

• BRM Billing Concepts
• Accounting Cycle and Billing Cycle
• BRM Billing Options
• Key Billing Processes

Managing Accounts Receivable

• Overview of BRM Accounts Receivable Actions
• Payment Process
• Allocation of Payments

Revenue Analysis

• Revenue Assurance
• Suspense Management
• Oracle Communications Analytics