Leadership & Strategic

Training Course: Beyond Words: Building Trust Through Effective Actions


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LS235361

21 - 25 Apr 2025

Madrid (Spain)

Hotel : Pestana CR7 Gran Vía

Cost : 5250 € Euro

Introduction:

Actions speak louder than words. This program focuses on the practical behaviors that build lasting trust. Learn to navigate challenges with integrity, demonstrate reliability, and build a reputation for competence. You'll develop strategies to turn everyday interactions into opportunities to cultivate trust.

Target Audience:

This program is designed for individuals who want to:

  • Translate their values into action to build trust with colleagues and clients.

  • Develop a reputation for reliability and consistently exceed expectations.

  • Effectively manage conflict and navigate challenging situations with integrity.

  • Deliver exceptional results and demonstrate a commitment to excellence.

  • Lead by example and inspire trust within their teams.

Objectives:

By the end of this program, participants will be able to:

  • Identify key actions that build trust in everyday work interactions.

  • Develop strategies for managing commitments and delivering on promises.

  • Effectively manage conflict by focusing on solutions and maintaining respect.

  • Approach challenges with ethical decision-making and accountability.

  • Apply strategies for exceeding expectations and demonstrating reliability.

Outlines:

Day 1: Building Trust Through Action

  • Understanding the difference between intention and impact of actions.

  • Identifying key behaviors that build trust in everyday interactions.

  • Setting realistic goals and exceeding expectations consistently.

  • Case studies: Analyzing scenarios where actions built or eroded trust.

  • Developing a personalized action plan to build trust through your actions.

Day 2: Demonstrating Reliability and Commitment

  • Strategies for setting clear expectations and managing commitments effectively.

  • Time management techniques to ensure deadlines are consistently met.

  • Developing a proactive approach to problem-solving

  • Developing a proactive approach to problem-solving and anticipating challenges.

  • The importance of following through on promises and taking responsibility for mistakes.

  • Group discussions: Strategies for building and maintaining a reputation for reliability.

Day 3: Navigating Challenges with Integrity

  • The role of ethical decision-making in building trust during difficult situations.

  • Strategies for managing conflict constructively and focusing on solutions.

  • Communicating effectively and transparently during challenging conversations.

  • Case studies: Examining scenarios where integrity built trust in challenging situations.

  • Role-playing exercises: Practicing conflict resolution with a focus on trust-building behaviors.

Day 4: Delivering Excellence and Exceeding Expectations

  • Developing a commitment to continuous improvement and exceeding expectations.

  • Strategies for delivering high-quality work and taking initiative.

  • Setting SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) to ensure progress.

  • The importance of accountability and holding yourself to high standards.

  • Interactive exercises: Identifying opportunities to exceed expectations in everyday work.

Day 5: Leading by Example and Inspiring Trust

  • Understanding the role of a leader in fostering a culture of trust.

  • Empowering and delegating tasks effectively to build trust and ownership.

  • Providing constructive feedback and recognizing achievements to build morale.

  • Strategies for fostering open communication and creating a safe environment for feedback.

  • Action planning: Developing leadership strategies to inspire trust within your team.

Leadership & Strategic

Training Course: Beyond Words: Building Trust Through Effective Actions


Register Now
Quick Inquiry
Discount Group Download Brochure (36)

LS235361

21 - 25 Apr 2025

Madrid (Spain) - Pestana CR7 Gran Vía

Hotel : Pestana CR7 Gran Vía

Cost: 5250 € Euro


  About Madrid

Madrid is a city that combines its enduring history with its cosmopolitan atmosphere to create a destination that favored amongst tourists from around the world. This is a city that is very much bursting at the seams with life and its vibrant atmosphere, cultural attractions and connection with history ensure travelers have everything they could possibly want from a European city break. At the end of a flight to Madrid, there are sites to see, picturesque streets to roam and, of course, excellent shopping opportunities to explore. Visitors can immerse themselves in Madrid's fantastic local culture, its peerless art scene and world acclaimed fine dining. In fact, there is very little that Madrid doesn't have to offer.


  Things to do and places to visit in Madrid

The only problem travelers will encounter during their visit to Madrid is knowing what to do first. Sampling the mouth-watering tapas, strolling through one of the many excellent museums or even simply soaking up the atmosphere are all excellent options. Spend a sunny day wandering through the splendid squares or marvel at the intricate architecture of the churches.With so many options, flights to Madrid are great for people of any age or inclination.

When visiting Madrid, be sure to:

  • See the superb collection of art is the Museo del Prado.
  • Stroll down the Gran Via.
  • Enjoy the atmosphere of the Plaza Mayor.
  • Wander through the stunning gardens of the Parque del Buen Retiro.
  • See the beautiful mansion of the Museo Lazaro Galdiano.
  • Find quirky fashions in the Fuencarral market.
  • Try some of the many different tapas dishes.
  • Visit the statues of Don Quixote and Sancho Panza in the Plaza de Espana.
  • See the breathtaking Basilica de San Francisco El Grande.
  • Wander the Casa de Campo park, which is five times the size of Central Park.
  • Shop in the luxury boutiques of the Golden Mile.
  • Look for bargains at the El Rasto flea market.
  • See Picasso's Guernica in the Reina Sofia museum.
  • Snack on churros with chocolate.
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