IT manager

Training Course: Administring Cisco Unified Communications Workspace


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IT235448

5 - 9 Jan 2025

Dubai (UAE)

Cost : 4565 € Euro

Introduction

The "Administering Cisco Unified Communications Workspace" training program is meticulously designed to equip participants with the in-depth knowledge and practical skills required to effectively manage and administer Cisco's comprehensive suite of Unified Communications solutions. In an era where seamless communication is crucial for business success, understanding the intricate workings of the Cisco Unified Communications system is essential for IT professionals responsible for maintaining robust and efficient communication networks.

This training will cover the architecture and key components of Cisco Unified Communications, focusing on Cisco Unified Communications Manager (CUCM) as the backbone of the system. Participants will learn how to configure, manage, and troubleshoot voice and video communication solutions within the Cisco Unified Communications framework. The course also emphasizes best practices for ensuring optimal performance, security, and user satisfaction.

By engaging in hands-on labs and real-world scenarios, participants will gain practical experience that can be directly applied to their work environments. This comprehensive training is designed to transform participants into proficient administrators capable of handling the complexities of modern unified communications systems.

Target Audience

This program is ideal for:

  • Network administrators

  • System engineers

  • IT professionals

  • Anyone responsible for managing Cisco Unified Communications environments

Objectives

By the end of this training, participants will be able to:

  • Understand the architecture and components of the Cisco Unified Communications system

  • Configure and manage Cisco Unified Communications Manager

  • Implement voice and video communication solutions

  • Troubleshoot common issues in Cisco Unified Communications environments

  • Ensure optimal performance and security of the communications system

Outlines

Day 1:

Introduction to Cisco Unified Communications

  • Overview of Cisco Unified Communications

  • Key Components and Architecture

  • Benefits of Unified Communications

  • Understanding Cisco Unified Communications Manager (CUCM)

  • Initial Setup and Configuration

Day 2:

Configuring  Cisco Unified Communications Manager

  • Understanding CUCM Administration

  • User and Device Configuration

  • Call Routing and Dial Plans

  • Configuring Media Resources

  • Managing User Profiles and Access Control

Day 3:

Implementing Voice and Video Solutions

  • Voice and Video Fundamentals

  • Configuring IP Phones and Video Endpoints

  • Implementing Voicemail and Unified Messaging

  • Configuring Conference and Collaboration Tools

  • Managing Call Features and Services

Day 4:

Troubleshooting and Maintenance

  • Common Issues and Resolutions

  • Monitoring and Analyzing System Performance

  • Using Diagnostic Tools and Logs

  • Performing Regular Maintenance Tasks

  • Backup and Restore Procedures

Day 5:

Ensuring Security and Optimal Performance

  • Securing Cisco Unified Communications Environment

  • Implementing Encryption and Secure Protocols

  • Managing Network Bandwidth and QoS

  • Performance Tuning and Optimization Techniques

  • Final Review and Q&A Session

​​​​​​​

IT manager

Training Course: Administring Cisco Unified Communications Workspace


Register Now
Quick Inquiry
Discount Group Download Brochure (36)

IT235448

5 - 9 Jan 2025

Dubai (UAE) -

Cost: 4565 € Euro


  About Dubai

Dubai, located on the Persian Gulf, is one of the seven United Arab Emirates and one of the most popular tourist destinations in the world. The discovery of oil in the region has made Dubai extremely wealthy, allowing it to build the glittering skyscrapers that it is now famous for. That wealth is strongly in evidence in Dubai and visitors will see luxurious buildings and supercars aplenty. Perfect beaches and endless shopping opportunities are to key to Dubai's attractions. Flights to Dubai open up the city's cultural attractions to tourists, with beautiful mosques, museums and art galleries scattered throughout this ultra-modern metropolis.


  Things to do and places to visit in Dubai

Dubai's wealth has made it famous for building ever taller buildings and creating artificial islands off its shores. The city's hotels are luxurious and shoppers will love its extensive shopping malls which showcase all the world's top brands. Dubai's attractions don't end there. Dubai also caters to adventure lovers, who can jump in a 4x4 or on a board to speed over dunes outside the city. Local culture mustn't be forgotten either, and visitors have wonderful mosques to visit and old districts to explore. All that combined means that a flight to Dubai is sure to lead to an unforgettable holiday.

When visiting Dubai, be sure to:

  • Go to the observation deck of the Burj Khalifa, the tallest building in the world.
  • Admire the intricately beautiful Grand Mosque, which has the tallest minaret in the city.
  • Understand the local history and culture with a visit to the Dubai Museum.
  • Discover objects from the 6th century at Jumeirah Archaeological Site.
  • Go skiing – That's not a joke, the Mall of the Emirates houses a snowdome.
  • Go shopping at the Mall of the Emirates or the Dubai Mall.
  • Explore the desert surrounding the city – either by 4x4 or atop a camel.
  • Eat fantastic seafood at Dubai Marina.
  • Cool off at the Wild Wadi Waterpark.
  • Marvel at gorgeous Arabic calligraphy at Jumeirah Mosque, the biggest in the city.
  • Take a yacht tour around the artificial islands of Palm Jumeirah.
  • Haggle for souvenirs in one of the city's souks.
  • Wander around the traditional building in Bastakiya District.
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