Introduction

10 Tools for Highly Effective Managers

It is a Five-days program that aims to help managers and business owners to use a holistic approach to attend matters and improve their area of weaknesses, using an activity-oriented and experiential learning environment. The simulated management activities provide a perfect setting to encourage participation and active learning, Among the highlights of the workshop, was the boardroom experience using famous TV live series: ‘The Apprentice’ and ‘You are Fired’ to understand more on the strengths and weaknesses of each member of their team including themselves in a given project management scenario.

10 Tools for Highly Effective Managers

1. How to Lead Your People

2. How to Think Strategically

3. How to Solve Problems & Make Effective Decisions

4. How to Manage Time

5. How to Stay Stressfree & Well

6. How to Build Great Teams

7. How to Communicate & Interpersonalise

8. How to Delegate & Empower

9. How to Encourage Innovation & Creativity

10. How to Focus on Results through Your People

Course Objectives of 10 Tools for Highly Effective Managers

• Understand and develop skills necessary for new managers/supervisors

• Learn the importance of managing strategic thinking

• Learn how to set goals and plan effectively and efficiently

• Develop an ability to establish a customer focus in management

• Develop positive interpersonal techniques for better people relationships

• Improve their ability to make higher quality decisions

• Apply concepts of team building, team performance, and motivation

• Learn how to establish and maintain time management techniques

• Understand the role of stakeholders and learn techniques of stakeholder management

• Understand how to develop productive communication techniques

• Understand the importance of performance standards, goals and objectives

• Develop improvement plans to accomplish work and improve performance

Course Outlines of 10 Tools for Highly Effective Managers

Course Content of 10 Tools for Highly Effective Managers

Day 1

How To Lead Your People

• Definition of a Leader
•  Definition of a Manager
• Difference between a Leader and a Manager
•  •Tomorrow's Company versus Yesterday's Company
• The Leader of a Tomorrow's Company
• 6 Leadership Styles
• Attributes of Leaders
• Leadership Tension

How To Think Strategically

• Strategic Thinking Defined
• 4 Levels of Strategic Thinking
• The Strategy/Operations Relationship
• Strategic Thinking Leading to Strategic Management

• 3 Ws and 2 Hs

Day 2

How to Solve Problems & Make Effective Decisions

• 5 Key Steps in decision-making

•  The ADADA Model

•  Barriers to Effective Decision-Making

• The "Ishikawa" Model in Problem-Solving

•  Man-Method-Material-Machine

•  Basic Steps & Rules in Problem-Solving

 How to Manage Time

• Recording Time

• Analyzing Time

• Planning Time

• Managing your Roles and not your Time

• The Yearly Planner

• The Weekly Worksheet

• The Daily Work Plan

• Checklist for effective use of time

 How to Stay Stressfree & Well

• Two Types of Stress

• Signs & Symptoms of Stress

• How to Manage Stress

• Type 'A' and Type 'B' Personality

• Managing Your Health

Day 3

 How to Build Great Teams

• Actively Building Relationships

• Encouraging and Stimulating Others

• Wide Range of Incentives

• Evaluating and Enhancing People's Capabilities

• Respect for views and actions of others

• Sensitively to the needs and feelings

• Using power and authority

• Setting objectives which are both achievable and challenging

• Commitment to a specific course of action

• Using a variety of techniques to promote morale and productivity

• Communicating a Vision

How to Communicate & Interpersonalise

• How should I communicate?

• Types of Non-Verbal Communication

• Communication Skills

• Presentation Skills: 6 Key Steps

• Do's and Dont's on Delivery

Day 4

How to Delegate & Empower

• The Difference between Delegation and Empowerment

• Why Delegation?

• Benefits of Delegation

• Reasons why people fail to delegate

• Activities included in Delegation

• A Process for Effective Delegation

• Why is Empowerment Important?

• Benefits of Empowerment

• How to empower employees?

• Guidelines for implementing and improving Empowerment

• Specific Techniques that can be used to Empower a Workforce

Day 5

 How to Encourage Innovation & Creativity

• Can Creativity be Taught?

• Right Brain and Left Brain Thinking

• How Creative Are You?

• 8 Steps to Developing Creative Thinking Skills

• 10 Barriers to Creativity

• 12 Questions to Spur the Imagination

• 8 Steps towards stimulating a creative environment

How to Focus on Result through Your People

• Planning and Prioritizing

• Focus on Objectives

• Tackle Problems and Take Advantage of Opportunities

• Set Objectives in Uncertain and Complex Situations

• Focus Personal Attention on Specific Details

• Striving for Excellence

• Actively seek to do things better

• Use change as an opportunity for improvement

• Establish and Communicate High Expectations

• Set Goals that are demanding of self and others

• Benchmarking