Understanding Human Performance

This program, designed by Global Horizon Training Center, focuses on the critical factors that drive human behavior, performance, and motivation within modern organizations.

Understanding why individuals behave the way they do is essential for effective management and leadership. This program explores the psychological, behavioral, and environmental factors that influence employee performance, providing participants with the frameworks and tools needed to manage people more effectively.

In today’s workplace, employees are increasingly affected by both professional and personal challenges such as stress, workload pressure, job insecurity, and organizational change. These factors significantly impact productivity, engagement, and overall organizational performance. This program addresses these challenges by equipping participants with practical techniques to manage performance, support employees, and foster a healthy and productive work environment.

By the end of this program, participants will be able to:

• Understand key drivers of human behavior and performance
• Analyze how attitudes influence motivation and workplace outcomes
• Apply effective performance management techniques, including appraisal and feedback
• Differentiate between capability and behavioral issues in employees
• Identify and manage workplace stress and employee-related challenges
• Develop and implement effective workplace interventions
• Apply counseling and coaching techniques to support employees
• Design strategies to improve motivation and engagement
• Implement best practices in managing employee relations and performance issues

• HR Professionals and Employee Relations Specialists
• Line Managers, Supervisors, and Team Leaders
• Organizational Development and Training Professionals
• Anyone responsible for managing people and performance
• Professionals seeking to enhance leadership and interpersonal effectiveness