Knowledge Management, Employee Engagement & Organizational Learning

Course CodeMA00019

Available Dates & Locations

This course is available in multiple locations and online. Choose the most suitable date and delivery method.

Tbilisi

Dates

Tbilisi

Venue / Hotel

-

Duration
1 Week
Price
€5,775
London

Dates

London

Venue / Hotel

82 - 83 Eccleston Square, Pimlico, London SW1V 1PS, UK

Duration
1 Week
Price
€5,775
Manama

Dates

Manama

Venue / Hotel

Diplomatic Area 317, Manama | | Bahrain

Duration
1 Week
Price
€4,725
Milan

Dates

Milan

Venue / Hotel

-

Duration
1 Week
Price
€5,775
Amsterdam

Dates

Amsterdam

Venue / Hotel

Vijzelstraat 68, 1017 HL Amsterdam, Netherlands

Duration
1 Week
Price
€5,775
Rome

Dates

Rome

Venue / Hotel

Piazza Sallustio, 18, 00187 Roma RM, Italy

Duration
1 Week
Price
€6,050

Course Overview

In today’s knowledge-driven economy, organizations must effectively capture, share, and utilize knowledge to maintain a competitive advantage. However, successful Knowledge Management (KM) depends not only on technology, but more importantly on people, culture, and leadership.

This program, developed by Global Horizon Training Center, focuses on the human aspects of Knowledge Management—building a culture of trust, collaboration, and engagement where employees actively share knowledge, experiences, and insights. It highlights how organizations can empower employees, encourage participation, and integrate knowledge-sharing practices into daily operations.

Participants will gain practical tools to foster a learning organization, enhance employee engagement, and develop systems that support knowledge sharing and continuous improvement.

Course Objectives

By the end of this program, participants will be able to:

  • Understand the principles and importance of Knowledge Management
  • Build a culture that encourages knowledge sharing and collaboration
  • Capture and retain organizational knowledge effectively
  • Empower employees and enhance engagement
  • Develop systems that recognize and reward knowledge sharing
  • Integrate knowledge management into performance management systems
  • Strengthen communication, teamwork, and trust within organizations
  • Promote continuous learning and organizational development

Who Should Attend

This program is designed for:

  • Department Heads and Managers
  • Human Resources Professionals
  • Team Leaders and Supervisors
  • Organizational Development Specialists
  • Professionals responsible for employee engagement and knowledge sharing

Course Outline

  • Introduction to Knowledge Management Concepts
  • The Learning Organization: People, Teams, and Structure
  • Knowledge as a Strategic Asset
  • Competitive Advantage, Productivity, and Performance
  • Characteristics of Engaged vs. Disengaged Employees
  • Empowerment: Concepts and Impact
  • Motivation: Intrinsic vs. Extrinsic