Innovation and Comprehensive Quality in Strategic Training

There has been an increased interest and awareness among organizations at various levels in achieving excellence, progress, growth, and reaching the highest levels of excellence in the face of the global and international changes that the world is currently undergoing. These changes dictate that organizations have no alternative to hard and continuous work to effectively confront these challenges. Therefore, it has become imperative for organizations to focus on the human element as the cornerstone of any developmental process, to achieve one ambitious goal: "customer satisfaction," whether the customer is external or internal, and to achieve excellence in customer service by exceeding their expectations and needs. It is undoubtedly true that organizations and entities aspiring to progress and grow prioritize creativity in effectively managing their activities to ensure the achievement of their organizational and functional objectives.

At the end of the training program, participants will be able to:

• Acquire the ability for creativity and innovation.
• Acquire the ability to develop human resources and invest in human capital.
• Familiarize themselves with the latest methods and means of human resource management and identify best practices in training and human resources.
• Change their attitudes toward the training process, convincing them of its importance and the necessity of implementing its various stages.
• Identify training needs using the integrated approach to training needs analysis.
• Design training programs based on scientific methods.
• Prepare training plans and budgets.
• Design training programs and centers scientifically.
• Develop excellence plans in human resource management performance in line with comprehensive quality standards.

• Managers and department heads.
• Human resource management staff.
• Those interested in training and recruitment affairs.
• Training specialists, development consultants, and evaluators.
• Anyone wishing to enhance their skills and experiences and sees the need for this course.