Incident Investigation and Root Cause Analysis

Effective incident investigation is essential for identifying root causes, preventing recurrence, and improving workplace safety and operational resilience. This program, developed by Global Horizon Training Center, provides organizations with a structured approach to analyzing incidents and understanding what went wrong.

Through practical methodologies and real-world applications, participants will learn how to investigate incidents systematically, preserve evidence, and implement corrective actions. By learning from past incidents and applying root cause analysis techniques, organizations can significantly reduce risks, prevent accidents, and enhance overall performance.

By the end of this program, participants will be able to:

• Explain and apply the principles of Incident Management in the workplace
• Develop and implement effective Incident Management Plans
• Understand the fundamentals of incident investigation
• Conduct structured internal investigations from start to finish
• Apply root cause analysis techniques to identify underlying issues
• Preserve and manage evidence in accordance with best practices
• Use effective questioning and interviewing techniques
• Improve incident response and recovery processes

This program is designed for:

• Security Managers, Supervisors, and Personnel
• Incident Investigation Teams
• Health, Safety, and Environment (HSE) Professionals
• Human Resource Professionals
• Site Managers and Operations Supervisors
• Business Owners and Administrators
• Anyone involved in incident management and investigations