High Performance: Communication, Influencing, Persuading & Negotiating

Course CodePS00010

Available Dates & Locations

This course is available in multiple locations and online. Choose the most suitable date and delivery method.

Manama

Dates

Manama

Venue / Hotel

Diplomatic Area 317, Manama | | Bahrain

Duration
1 Week
Price
€4,725
Rome

Dates

Rome

Venue / Hotel

Piazza Sallustio, 18, 00187 Roma RM, Italy

Duration
1 Week
Price
€6,050
Sharm El-Sheikh

Dates

Sharm El-Sheikh

Venue / Hotel

Sheraton Sharm Hotel

El-Salam, Qesm Sharm Ash Sheikh, South Sinai Governorate, Egypt

Hotel Website
Duration
1 Week
Price
€4,350
Barcelona

Dates

Barcelona

Venue / Hotel

La Rambla, 128, 08002 Barcelona, Spain

Duration
1 Week
Price
€5,775
Casablanca

Dates

Casablanca

Venue / Hotel

-

Duration
1 Week
Price
€4,725
London

Dates

London

Venue / Hotel

82 - 83 Eccleston Square, Pimlico, London SW1V 1PS, UK

Duration
1 Week
Price
€5,775
Venice

Dates

Venice

Venue / Hotel

-

Duration
1 Week
Price
€6,050

Course Overview

Mastering the inter-related skills of communication, negotiation, and presentation is the key to success both for individuals building their careers and for the organizations in which they work.

Drawing on classical learning, psycho-linguistic research, and ideas associated with NLP and Emotional Intelligence, this highly interactive and hands-on program helps participants explore and practice the principles and techniques they need to be effective communicators, negotiators, and presenters. Most importantly, it focuses on helping them apply these skills in the workplace as part of a process of continuous learning.

Course Objectives

  • To help participants:

Who Should Attend

This program is designed for:

  • Managers, supervisors, and team leaders who need to communicate, influence, and present ideas effectively.
  • Sales, business development, and account management professionals involved in negotiation and client presentations.
  • Project managers and coordinators responsible for presenting proposals and managing stakeholder expectations.
  • Professionals who regularly participate in meetings, discussions, and cross-functional collaboration.
  • HR, training, and internal communication professionals seeking to strengthen influencing and presentation skills.
  • Customer-facing professionals who need to build rapport, handle objections, and communicate persuasively.
  • Individuals aiming to improve their negotiation, communication, and public speaking confidence in a professional environment.

Course Outline

  • Course introduction and overview of course activities
  • Barriers to effective communication and how to overcome them
  • The interaction of verbal, non-verbal and ‘hidden’ elements in communication
  • NLP and Emotional Intelligence - developing sensitivity and building rapport
  • Briefing skills
  • Intra - and inter-team communications and meeting skills - ensuring constructive discussions
  • Assertiveness, conflict management, and emotional resilience