General Services and Facilities Management

General Services and Facilities Management play a critical role in ensuring the smooth operation, safety, and efficiency of organizational environments. From managing physical assets and infrastructure to overseeing support services, this function directly impacts productivity, cost control, and service quality.

This program, developed by Global Horizon Training Center, provides participants with a comprehensive understanding of how to manage facilities and general services effectively. It covers key areas such as operations, maintenance, service delivery, contract management, and resource optimization, enabling participants to enhance performance and support organizational objectives.

By the end of this program, participants will be able to:

• Understand the fundamentals of general services and facilities management
• Manage facility operations and support services efficiently
• Apply best practices in maintenance and asset management
• Oversee service providers and outsourced functions
• Develop and implement service delivery strategies
• Optimize resource utilization and cost control
• Ensure compliance with health, safety, and regulatory standards
• Improve workplace efficiency and service quality

This program is designed for:

• Facility Managers and Supervisors
• General Services and Operations Managers
• Maintenance and Asset Management Professionals
• Procurement and Contract Management Staff
• Engineers and Technical Personnel
• HSE and Compliance Officers
• Professionals involved in workplace and service management