Essential Skills for Effective Training Administration

An effective training administrator coordinates the administrative activities of the training function, maintaining and developing information systems to enable the department to operate proactively in employee development and training. This program is designed to ensure that delegates are:

• Equipped with the essential skills to confidently give expert support in the planning and preparation of training events
• Provided with a good knowledge of training systems, best practice, and the interpersonal skills necessary to build positive relationships

• Identify the role and principal activities within the training department
• Establish and develop a comprehensive administration system for internal and external training courses
• Develop and maintain an efficient information system on training courses
• Design and use quality documents: joining instructions, course programs, course notes, and course questionnaires
• Write clear and concise letters and memos
• Communicate effectively with all contacts and maintain a professional image
• Organize work systematically on the basis of priorities

• Training Administrators and Training Coordinators
• HR Assistants and HR Administrators
• Learning & Development Support Staff
• Training Officers and Training Assistants
• Office Administrators supporting training departments
• Professionals involved in training logistics and documentation
• Administrative staff transitioning into L&D roles
• Organizational support staff responsible for training records and systems
• Individuals responsible for coordinating internal and external training events
• Anyone seeking to build a career in training administration and support functions