Conducting Workplace Investigations

Workplace investigations are a critical governance mechanism that supports organizational integrity, legal compliance, and employee trust. When handled properly, investigations protect organizations from legal exposure, reinforce ethical standards, and ensure that policies and procedures are applied consistently and fairly.

This intensive program provides participants with a structured, practical approach to conducting professional, unbiased, and legally sound workplace investigations. Drawing on best practices aligned with Society for Human Resource Management (SHRM) frameworks, the course combines real-world case studies, legal scenarios, and hands-on exercises.

Participants will develop the skills to plan, execute, and conclude investigations effectively, whether conducted in-person or remotely, while maintaining confidentiality, objectivity, and procedural fairness.

By the end of this program, participants will be able to:

• Apply a structured 7-step workplace investigation framework
• Define the role, responsibilities, and competencies of an investigator
• Identify when a formal investigation is required vs. informal resolution
• Conduct professional interviews and gather reliable evidence
• Analyze findings and develop objective, defensible conclusions
• Recommend corrective actions aligned with organizational policies
• Mitigate legal, reputational, and operational risks
• Ensure compliance with workplace regulations and ethical standards

• HR Managers and HR Professionals
• Employee Relations and Compliance Officers
• Managing Directors and Department Heads
• Legal and Investigations Personnel
• Professionals involved in disciplinary and grievance processes