Advanced Conflict Resolution and Change Management Strategies

Course CodeMA00068

Available Dates & Locations

This course is available in multiple locations and online. Choose the most suitable date and delivery method.

London

Dates

London

Venue / Hotel

82 - 83 Eccleston Square, Pimlico, London SW1V 1PS, UK

Duration
1 Week
Price
€5,775
Manama

Dates

Manama

Venue / Hotel

Diplomatic Area 317, Manama | | Bahrain

Duration
1 Week
Price
€4,725
Geneva

Dates

Geneva

Venue / Hotel

-

Duration
1 Week
Price
€6,050
Vienna

Dates

Vienna

Venue / Hotel

-

Duration
1 Week
Price
€6,050
Casablanca

Dates

Casablanca

Venue / Hotel

-

Duration
1 Week
Price
€4,725
Madrid

Dates

Madrid

Venue / Hotel

-

Duration
1 Week
Price
€5,775
London

Dates

London

Venue / Hotel

82 - 83 Eccleston Square, Pimlico, London SW1V 1PS, UK

Duration
1 Week
Price
€5,775
Venice

Dates

Venice

Venue / Hotel

-

Duration
1 Week
Price
€6,050
Kigali

Dates

Kigali

Venue / Hotel

-

Duration
1 Week
Price
€6,350
Rome

Dates

Rome

Venue / Hotel

Piazza Sallustio, 18, 00187 Roma RM, Italy

Duration
1 Week
Price
€6,050

Course Overview

Effective conflict resolution and change management are essential for strong leadership and high-performing teams. The Advanced Conflict Resolution and Change Management Strategies program equips participants with practical tools to manage conflict, improve communication, and lead change successfully.

Using proven models such as the Thomas-Kilmann Conflict Mode Instrument, the program enhances self-awareness, strengthens collaboration, and supports leaders in driving sustainable organizational change.

Course Objectives

By the end of this program, participants will be able to:

  • Understand the sources and dynamics of conflict in organizations
  • Apply the Thomas-Kilmann model to manage conflict effectively
  • Recognize different behavioral styles and adapt communication approaches
  • Develop advanced communication and feedback skills
  • Build collaboration and manage relationships across teams
  • Identify and manage difficult personalities and challenging situations
  • Apply emotional intelligence in conflict and leadership scenarios
  • Understand key principles and models of change management
  • Lead and support organizational change initiatives
  • Develop strategies to sustain change and improve performance

Who Should Attend

This program is designed for:

  • Senior Executives and Leaders
  • Middle Managers and Team Leaders
  • HR and Organizational Development Professionals
  • Project and Change Managers
  • Professionals responsible for managing teams and organizational change

Course Outline

  • Understanding conflict: definitions, types, and sources
  • When and where conflict occurs in organizations
  • Behavioral responses to conflict situations
  • The impact of communication on conflict
  • Common causes of misunderstanding
  • Core principles of effective conflict management