Advanced Certified Data Center Facilities Operations Manager

The Certified Data Center Facilities Operations Manager program is designed to provide participants with comprehensive knowledge and practical skills to manage modern data centre operations efficiently. The course covers:

• Capacity planning and optimization
• Green initiatives and sustainable operations
• Commissioning and decommissioning equipment
• Compliance with safety, statutory, and international standards
• Leadership and team management
• Vendor management and crisis/incident handling
• Streamlining operations to maximize efficiency and reliability

Participants will gain the expertise to lead high-performing data centre operations, enhance availability, and ensure operational excellence while maintaining safety, compliance, and sustainability.

Upon completion of this program, participants will be able to:

1. Establish and manage an effective data centre operations team.
2. Implement and manage SLAs, KPIs, and vendor performance metrics.
3. Ensure compliance with safety, statutory, and international standards (ANSI/TIA-942, ISO/IEC 27001/02, etc.).
4. Oversee daily operations, including equipment lifecycle management, commissioning, and decommissioning.
5. Develop and manage capacity planning and cable management strategies.
6. Implement robust physical security and emergency response procedures.
7. Apply preventive, predictive, and reliability-centered maintenance strategies.
8. Monitor and automate data centre operations effectively.
9. Manage documentation, operational archives, and records.
10. Integrate sustainability and green initiatives into operational processes.

This program is designed for:

• Data Centre Managers
• Operations, Floor, or Facility Managers
• Data Centre Engineers, IT/Network/System Engineers
• IT Consultants and Sales Engineers
• Professionals responsible for high availability, reliability, and operational efficiency of data centres