Administering Cisco Unified Communications Workspace

Course CodeIT00134

Available Dates & Locations

This course is available in multiple locations and online. Choose the most suitable date and delivery method.

Sharm El-Sheikh

Dates

Sharm El-Sheikh

Venue / Hotel

Sheraton Sharm Hotel

El-Salam, Qesm Sharm Ash Sheikh, South Sinai Governorate, Egypt

Hotel Website
Duration
1 Week
Price
€4,350
London

Dates

London

Venue / Hotel

82 - 83 Eccleston Square, Pimlico, London SW1V 1PS, UK

Duration
1 Week
Price
€5,775

Course Overview

The "Administering Cisco Unified Communications Workspace" training program is meticulously designed to equip participants with the in-depth knowledge and practical skills required to effectively manage and administer Cisco's comprehensive suite of Unified Communications solutions. In an era where seamless communication is crucial for business success, understanding the intricate workings of the Cisco Unified Communications system is essential for IT professionals responsible for maintaining robust and efficient communication networks.

This training will cover the architecture and key components of Cisco Unified Communications, focusing on Cisco Unified Communications Manager (CUCM) as the backbone of the system. Participants will learn how to configure, manage, and troubleshoot voice and video communication solutions within the Cisco Unified Communications framework. The course also emphasizes best practices for ensuring optimal performance, security, and user satisfaction.

By engaging in hands-on labs and real-world scenarios, participants will gain practical experience that can be directly applied to their work environments. This comprehensive training is designed to transform participants into proficient administrators capable of handling the complexities of modern unified communications systems.

Course Objectives

By the end of this training, participants will be able to:

  • Understand the architecture and components of the Cisco Unified Communications system
  • Configure and manage Cisco Unified Communications Manager
  • Implement voice and video communication solutions
  • Troubleshoot common issues in Cisco Unified Communications environments
  • Ensure optimal performance and security of the communications system

Who Should Attend

This program is ideal for:

  • Network administrators
  • System engineers
  • IT professionals
  • Anyone responsible for managing Cisco Unified Communications environments

Course Outline

Introduction to Cisco Unified Communications

  • Overview of Cisco Unified Communications
  • Key Components and Architecture
  • Benefits of Unified Communications
  • Understanding Cisco Unified Communications Manager (CUCM)
  • Initial Setup and Configuration