Achieving Business Process Change

Course CodeMA00121

Available Dates & Locations

This course is available in multiple locations and online. Choose the most suitable date and delivery method.

Madrid

Dates

Madrid

Venue / Hotel

-

Duration
1 Week
Price
€5,775
Cape Town

Dates

Cape Town

Venue / Hotel

DoubleTree by Hilton Cape Town - Upper Eastside

Duration
1 Week
Price
€6,350
Barcelona

Dates

Barcelona

Venue / Hotel

La Rambla, 128, 08002 Barcelona, Spain

Duration
1 Week
Price
€5,775
London

Dates

London

Venue / Hotel

82 - 83 Eccleston Square, Pimlico, London SW1V 1PS, UK

Duration
1 Week
Price
€5,775

Course Overview

Organizations today face unprecedented challenges in adapting to rapidly changing markets, technological advances, and evolving customer expectations. To remain competitive and sustainable, businesses must continually reassess and redesign their processes to achieve greater efficiency, agility, and customer satisfaction.

The Achieving Business Process Change training program is designed by Global Horizon Training Center to provide participants with practical tools, strategies, and insights to lead and implement successful business process change initiatives. This program combines global best practices with hands-on case studies and interactive learning, ensuring participants gain the confidence and capability to drive real transformation in their organizations.

Course Objectives

By the end of this program, participants will be able to:

  • Understand the principles and drivers of business process change.
  • Analyze existing business processes and identify areas for improvement.
  • Apply process redesign frameworks and methodologies.
  • Manage the organizational and human aspects of process change.
  • Measure the outcomes of process change initiatives and ensure continuous improvement.

Who Should Attend

This program is designed for:

  • Business process managers and analysts.
  • Department heads and functional leaders.
  • Project managers involved in process change initiatives.
  • Quality assurance and improvement professionals.
  • HR and organizational development professionals.
  • Anyone responsible for leading or supporting business transformation projects.

Course Outline

  • Introduction to business process management (BPM) and change.
  • Drivers of business process change: competition, technology, regulation, customer expectations.
  • Linking strategy with process improvement.
  • Identifying change opportunities: tools and techniques.
  • Case study: Successful business process change initiatives.