A Step-by-Step Developing Balanced Scorecards and KPIs

In today’s performance-driven environment, organizations need effective tools to translate strategy into measurable results. The Balanced Scorecard and Key Performance Indicators (KPIs) provide a practical framework for aligning strategic objectives with operational activities, monitoring progress, and improving decision-making.

This program, developed by Global Horizon Training Center, equips participants with a step-by-step methodology for designing, implementing, and managing Balanced Scorecards and KPIs. It focuses on linking vision, strategy, and performance measurement to ensure that organizational efforts are aligned, measurable, and results-oriented.

Participants will gain practical knowledge on how to develop meaningful KPIs, build balanced scorecards across key performance perspectives, and use performance data to drive accountability, improvement, and organizational success.

By the end of this program, participants will be able to:

• Understand the principles and purpose of the Balanced Scorecard approach
• Translate organizational strategy into measurable objectives and KPIs
• Develop balanced scorecards aligned with strategic priorities
• Design effective KPIs that are relevant, measurable, and actionable
• Link performance measures to targets, initiatives, and accountability
• Use scorecards and KPIs to monitor organizational performance
• Improve decision-making through data-driven performance management
• Support continuous improvement and strategic execution

This program is designed for:

• Strategy and Performance Management Professionals
• Department Heads and Managers
• Planning and Development Specialists
• Project and Program Managers
• HR and Organizational Development Professionals
• Government and Public Sector Employees
• Professionals involved in KPI design, monitoring, and reporting